Dialbox vs My AI Front Desk

Unlimited Calls vs 300 Minutes + $0.09/min Overages

TL;DR My AI Front Desk charges $49-$199/mo with minute limits (300-3,000). Overages cost $0.09/min and include hold time. Dialbox offers unlimited calls from $59/mo CAD with PIPEDA compliance and no minute tracking.

My AI Front Desk offers AI reception starting at $49/mo for 300 minutes with $0.09/min overage fees. Minutes include hold time and rings, so they add up fast. Dialbox provides truly unlimited calls with flat pricing, PIPEDA compliance, and bilingual support.

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Why businesses look for My AI Front Desk alternatives

  • Overage surprises. Bills can spike during busy periods when you exceed minute limits.

  • Minute counting includes hold time and rings, not just talk time. Feels unfair.

  • Script rigidity. AI struggles with industry-specific jargon and needs frequent retraining.

  • Support delays. Starter plan gets email-only support with 2-3 day response times.

  • US/Canada focus. International calls cost 20% extra and accent support is limited.

What is My AI Front Desk?

My AI Front Desk is a US-based AI phone answering service with tiered pricing: Starter ($49/mo, 300 minutes), Growth ($99/mo, 1,000 minutes), and Pro ($199/mo, 3,000 minutes). Overages cost $0.09/minute. Minutes count inbound and outbound calls rounded up, including hold time. They offer calendar integrations and basic CRM sync but lack native compliance for Canadian privacy laws.

What is Dialbox?

Dialbox is a Canadian AI phone answering service built specifically for Canadian businesses. Unlike services with per-call or per-minute pricing, Dialbox offers unlimited calls with flat monthly rates. Our AI provides consistent quality 24/7, bilingual support in English and French, and full PIPEDA compliance. We integrate seamlessly with your CRM, calendar, and business tools to capture leads, book appointments, and convert more callers into customers.

Ready to replace voicemail with AI? Dialbox answers every call professionally, 24/7.

Side-by-side comparison

Dialbox vs My AI Front Desk

See why Canadian businesses are choosing Dialbox.

Recommended

Dialbox

  • Unlimited calls, no minute tracking
  • Only talk time counts
  • PIPEDA compliant with Canadian data storage
  • Bilingual (English and French) included
  • Priority support on all plans
  • Longer data retention
  • CAD pricing
Alternative

My AI Front Desk

  • $49/mo for only 300 minutes, $0.09/min overage
  • Minutes include hold time and rings
  • No PIPEDA compliance. HIPAA costs extra.
  • Multi-language requires Pro plan ($199/mo)
  • Email-only support on Starter (2-3 day response)
  • Only 30 days data retention on standard plans
  • USD pricing with international call surcharges
Why businesses choose us

Dialbox by the numbers

∞ unlimited calls included
100% PIPEDA compliant
2 languages (EN/FR)
$0 overage fees ever

Key Benefits of Dialbox vs My AI Front Desk

  • No minute tracking or overage surprises
  • PIPEDA-compliant for Canadian businesses
  • Bilingual support (English and French)
  • Priority support on all plans
  • Longer data retention
  • Flat predictable monthly pricing
Decision framework

Which should you choose?

Here's a simple framework to help you decide.

Choose My AI Front Desk when...

  • You have low call volume (under 300 minutes/month)
  • You have very low call volume and predictable traffic
  • You only need English support
  • You can live with 30-day data retention

Choose Dialbox when...

RECOMMENDED
  • You're a Canadian business needing PIPEDA compliance
  • You want unlimited calls without tracking minutes
  • You need bilingual support (English and French)
  • You want responsive support, not 2-3 day email waits
  • You need longer data retention
  • You prefer CAD pricing

Switching from My AI Front Desk

What transfers

  • Your existing phone number (via forwarding)
  • Business hours and availability settings
  • Custom greetings and call scripts
  • FAQ responses and common scenarios

Migration support

Self-service setup in under 10 minutes. Our team can help configure complex workflows if needed.

Timeline

Most businesses go live same day.

Common questions

Frequently Asked Questions

Common questions about switching from My AI Front Desk to Dialbox

How does Dialbox differ from My AI Front Desk?

Dialbox offers truly unlimited calls without minute tracking. My AI Front Desk charges $49-$199/mo with minute limits (300-3,000) and $0.09/min overages. Dialbox also includes PIPEDA compliance and bilingual support.

Which has better pricing?

Dialbox is better value for most businesses. My AI Front Desk's Starter plan only includes 300 minutes, and those minutes include hold time. One busy week can blow through your allocation.

Does Dialbox support multiple languages?

Yes, Dialbox includes bilingual support in English and French on all plans. My AI Front Desk requires their $199/mo Pro plan for multi-language.

Where is data stored?

Dialbox stores all data in Canada for PIPEDA compliance. My AI Front Desk lacks PIPEDA compliance and has only 30-day data retention on standard plans.

Ready to Leave My AI Front Desk Behind?

Join Canadian businesses enjoying unlimited AI calls with predictable pricing and PIPEDA compliance.

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