AI Phone Answering Canada
Never miss a call. Never lose a customer.
When a customer calls and gets voicemail, 80% hang up and call your competitor instead. Dialbox answers every call instantly in English or French, books appointments directly to your calendar, and captures leads 24/7.
7-day free trial. Unlimited calls. Cancel anytime.
A receptionist that never takes a break
AI phone answering is a virtual receptionist that handles your business calls 24/7. It answers on the first ring, has real conversations with callers, and does everything a human receptionist would do. Without the $40,000+ salary.
Think about your last missed call. Was it a new customer? A referral? Someone ready to book? You'll never know. Every unanswered call is a potential customer choosing your competitor. Every voicemail is a delayed response that costs you business.
Dialbox is built for Canadian businesses with the features that matter most:
Truly Bilingual
Fluent conversation in English and French. Not robotic translation. Real conversation.
PIPEDA Compliant
Full compliance with Canadian privacy regulations
Canadian Data Centers
Your customer data never leaves Canada. Required for PIPEDA compliance.
First Ring Pickup
Instant answer, zero wait time, no voicemail
Two-Way SMS
Customers can text your number and get instant AI responses
Staff & Contact Directory
Manage your team and customers in one place. AI knows every name, service, and conversation.
Why Canadian Businesses Choose AI Phone Answering
From solo practitioners to multi-location businesses, Canadian companies are replacing voicemail with Dialbox.
Capture Every Lead
When a potential customer calls and gets voicemail, they hang up and call your competitor. Dialbox answers every call on the first ring. No busy signals. No hold music. No lost opportunities.
Truly Bilingual Service
Serve English and French-speaking customers without missing a beat. The AI switches languages mid-conversation, understands Québécois expressions, and handles accents from Vancouver to Halifax.
PIPEDA Compliance Built-In
Full compliance with Canada's privacy law. Your customer data is encrypted, stored exclusively in Canadian data centers, and never used for AI training. Essential for healthcare, legal, and financial services.
Instant Appointment Booking
AI books appointments directly into your Google Calendar, Outlook, or Calendly in real-time. No back-and-forth, no double-bookings, no manual scheduling.
Predictable Flat Pricing
$59 CAD/month with annual billing. Unlimited calls. No per-minute charges. No minute caps. No hidden fees. Whether you get 10 calls or 1,000, your bill stays the same.
5-Minute Setup
Forward your existing phone number to Dialbox and you're live. No technical expertise. No complex configuration. No IT department required. If you can set up call forwarding, you can use Dialbox.
Live in 5 minutes. No technical skills needed.
Train Your AI in 5 Minutes
Tell Dialbox about your business: services, hours, pricing, FAQs. The AI learns instantly and answers questions using your specific information. Not generic scripts.
- Choose from 6 AI voices (3 male, 3 female) to match your brand
- Set flexible hours with split shifts, holidays, and emergency closures
- Upload documents, price lists, policies
- Connect your website for instant knowledge import
Forward Your Phone Number
Keep your existing business phone number. Set up call forwarding to your unique Dialbox number. Send all calls to AI, only after-hours calls, or use Dialbox as overflow when you're busy.
- Works with any phone provider in Canada
- Flexible routing: all calls, after-hours only, or overflow
- Transfer to human agents when needed
Start Capturing Every Call
Your AI receptionist is live and answering calls 24/7. Review transcripts, listen to recordings, and see every appointment booked. Know exactly what's happening with your calls.
- Instant notifications for every call via email/SMS
- Full call transcripts with searchable history
- Analytics dashboard with call insights
Why businesses are switching from voicemail
Voicemail is free but it costs you customers. See how Dialbox compares.
Still using voicemail? See why 80% of callers hang up without leaving a message and how AI changes that.
Your data stays in Canada. Period.
Dialbox is fully PIPEDA compliant. Unlike US-based services that route your customer data through American servers, we store everything in Canadian data centres. Your conversations are never used to train AI models.
What PIPEDA Compliance Means for Your Business
Canadian Data Centers
All call recordings, transcripts, and customer data stored on Canadian servers
No AI Training on Your Data
Your customer conversations are never used to train AI models
End-to-End Encryption
All call data encrypted in transit and at rest
Transparent Data Practices
Clear documentation of how we collect, use, and protect information
Data Sovereignty
Your data never leaves Canada
For Canadian businesses in regulated industries like healthcare, legal services, or financial services, PIPEDA compliance isn't optional. Dialbox ensures you can adopt AI phone answering without compromising your compliance obligations.
Built for businesses like yours
From law firms to plumbing companies, the AI learns your specific services, pricing, and industry terminology.
Frequently Asked Questions
How does AI phone answering work in Canada?
When someone calls your business, Dialbox answers on the first ring. It has a real conversation with the caller, understands what they need, provides information about your services, books appointments, or takes a message. The AI speaks fluent English and French.
Is AI phone answering really bilingual in Canada?
Yes! Dialbox provides truly bilingual AI phone answering with fluent conversation capabilities in both English and French. Unlike simple translation services, our AI understands Canadian French terminology, regional accents, and can naturally switch between languages mid-conversation.
Is AI phone answering PIPEDA compliant?
Absolutely. Dialbox is built with PIPEDA compliance at our core. All call recordings, transcripts, and customer data are stored in Canadian data centers, encrypted end-to-end, and never used for AI training.
Can AI phone answering book appointments automatically?
Yes! Dialbox integrates directly with Google Calendar, Microsoft Outlook, and Calendly to book appointments in real-time during calls. The AI checks your availability, offers time slots, confirms appointments with callers, and adds them to your calendar.
How much does AI phone answering cost in Canada?
Dialbox costs $59 CAD per month with annual billing, or $65/month with monthly billing. Unlimited calls, no minute limits, no hidden fees. We offer a 7-day free trial with unlimited calls.
Can I keep my existing Canadian phone number?
Yes! You keep your existing business phone number. Simply set up call forwarding to your unique Dialbox number. The setup takes about 5 minutes and works with any Canadian phone provider including Bell, Rogers, Telus, and VoIP services.
What happens if the AI can't answer a question?
Dialbox handles uncertainty gracefully. If the AI encounters a question outside its knowledge or a situation requiring human judgment, it can transfer the call to you or a team member, take a detailed message, or schedule a callback. You control which calls get transferred and when.
Which Canadian industries use AI phone answering?
Dialbox serves businesses across Canada including legal services, medical clinics, dentists, accountants, plumbers, electricians, HVAC technicians, real estate agents, cleaning services, auto repair shops, hair salons, and more. The AI learns your industry-specific terminology and can answer questions about your specific services.
Does AI phone answering build a contact database?
Yes! Dialbox automatically creates contact records from every call, text, and website chat. Each contact includes full conversation history, is deduplicated by phone number and email, and can be exported to CSV for use in your CRM or marketing tools. No manual data entry required. Dialbox also includes a staff directory where you can manage employees and contractors, assign them to services with custom pricing, and control AI receptionist awareness. Unlimited staff members on all plans.
New Lead - Sarah Mitchell
(416) 555-0189 · 2 min call
AI Summary
Homeowner needs emergency furnace repair. Unit making loud noise and not heating. Available tomorrow morning. Wants callback within the hour.