AI receptionist pricing Canada

AI reception with predictable monthly call pools.

Choose a monthly pool of AI-handled calls for your small service business. Your receptionist answers questions, collects caller details, and gives your team a record of the conversation.

Every plan includes AI reception, a reception number, SMS replies to contacts, and caller history for canadian small service businesses. Booking uses a supported connected calendar.

Billing

Reception for solo businesses

Core

For solo and low-volume businesses that need incoming calls answered while they work.

CAD 129.00/mo

Monthly billing

100AI-handled callsincluded monthly

Business phone line included

Included in this Dialbox plan

  • 24/7 AI answering with 100 AI-handled calls each month.
  • Business phone line and SMS replies to contacts are included.
  • Structured business details so Dialbox can answer questions, take messages, route calls, and support connected-calendar booking.
  • One standard integration to connect receptionist conversations to your existing system.
Start Core Trial

7-day trial. Credit card required. Cancel anytime.

Recommended

Everyday AI reception

Pro

For owner-operated businesses that need more reception coverage, appointment booking, and locations.

CAD 299.00/mo

Monthly billing

300AI-handled callsincluded monthly

Business phone line included

Included in this Dialbox plan

  • Everything in Core with 300 AI-handled calls each month.
  • Up to 3 locations. Use one shared number or included numbers for each location.
  • Resource documents for service lists, policies, and operating details.
  • Playbooks and unlimited integrations.
Start Pro Trial

7-day trial. Credit card required. Cancel anytime.

High call volume

Max

For busier teams that need a larger call pool, more locations, and phone support.

CAD 699.00/mo

Monthly billing

900AI-handled callsincluded monthly

Business phone line included

Included in this Dialbox plan

  • Everything in Pro with 900 AI-handled calls each month.
  • Up to 5 locations. Use one shared number or included numbers for each location.
  • Phone support included.
Start Max Trial

7-day trial. Credit card required. Cancel anytime.

High volume and guided rollout

Managed

Starting at CAD 999.00/month for teams with higher call volume, multiple locations, or launch work that should be planned before checkout.

Talk to sales
Built around your volume

Managed turns pricing into a guided rollout. We size the call pool, map locations and numbers, and plan imports or integrations before launch.

  • A call pool based on expected monthly AI-handled calls
  • Location setup with one shared number or included location numbers
  • Resource documents imported before your AI starts answering
  • Integrations and migration work planned with your team
  • A success manager to coordinate setup and launch
Compare reception features

Choose the reception coverage your team needs.

Calls and usageMonthly call pools, business lines, transfers, and number setup.
CapabilityCoreProMaxManaged
AI-handled call pool100 calls/month300 calls/month900 calls/monthCustom
24/7 AI phone answering
Message-taking and call screening
Business Phone owner access
Call transfer destinationsUnlimitedUnlimitedUnlimitedCustom
Keep or forward an existing number
Locations and team accessLocation limits, included numbers, and staff logins.
CapabilityCoreProMaxManaged
Locations1Up to 3Up to 5Custom
Included phone number per locationPrimary business lineIncluded in scope
Team members and loginsUnlimitedUnlimitedUnlimitedUnlimited
Reception and SMS repliesReply to contacts by SMS and book appointments during reception conversations.
CapabilityCoreProMaxManaged
SMS replies to contacts
Connected-calendar bookingVia supported integrationVia supported integrationVia supported integrationConfigured in scope
Reception configurationIntegrations, Playbooks, and business reference documents.
CapabilityCoreProMaxManaged
External integrations1 standard integrationUnlimited integrationsUnlimited integrationsCustom
PlaybooksData lookups and action supportDesigned with you
Resource documents for catalogs and policiesCustom import and migration
Setup and supportHelp configuring and using your AI receptionist.
CapabilityCoreProMaxManaged
SupportEmail support and guidesPriority email supportPhone supportPhone support, success manager, and scoped implementation
Add-ons

Add-ons you can handle later.

Every plan can add these from the account after signup. Choose your call pool first, then add staff licenses, number changes, or toll-free numbers when you need them.

Business Phone staff license

For staff who need Business Phone calling, their own extension, and SMS replies to contacts.

CAD 35.00/license/month

Phone number change

Change an assigned business number for a location, direct line, or reception setup.

CAD 25.00/change

Toll-free number

For businesses that want a toll-free public number.

CAD 30.00/month
FAQ

Questions about billing, usage, and fit.

Are Core, Pro, Max, and Managed separate products?

No. Dialbox is one AI reception service. Every plan includes incoming call answering, messages, transfers, caller history, and SMS replies to contacts. Booking uses a supported connected calendar. Higher plans add call capacity, locations, and implementation support.

What is an AI-handled call?

An AI-handled call counts when Dialbox AI is the voice on a connected incoming call. Abandoned calls under 15 seconds, spam-blocked calls, SMS replies, and calls answered by staff without Dialbox AI do not count toward your monthly call pool.

Are there per-minute fees or surprise overages?

No. Plans use monthly AI-handled call pools instead of per-minute billing. There are no automatic surprise usage charges. High or unusual usage is handled through alerts, upgrades, or Managed review.

What happens when I hit my call pool?

Owners and admins get alerts around 70%, 90%, and 100%. Inbound AI includes a small grace buffer for short spikes. If usage stays high, the next step is usually an upgrade or Managed review.

How does the 7-day trial work?

Trial AI-handled calls are tracked, but they do not reduce the first paid month. Your monthly call pool starts fresh when billing begins. The trial is not unlimited, and a credit card is required at sign-up.

Can my team access reception records?

Yes. Team members and logins are unlimited. Give staff access to caller details and the reception records they need, and configure transfer destinations for callers who need a person.

Can we reply to contacts by SMS?

Yes. Dialbox supports SMS replies to contacts, so your team or AI receptionist can answer questions and continue an incoming conversation. Dialbox is focused on inbound reception.

Does Dialbox replace a human receptionist?

Dialbox provides 24/7 AI reception for routine questions, overflow, after-hours calls, booking, messages, and transfers. It can complement an existing receptionist or give a small business reception coverage without hiring.

Can I change plans?

Yes. Upgrades can increase your current call pool right away with clear billing terms. Downgrades normally take effect at renewal. Usage history does not reset when you change plans.

Ready to stop missing calls?

Start with Dialbox
for 7 days

Test AI reception, messages, transfers, and supported calendar booking during your 7-day trial. Forward your existing number when you are ready. Credit card required. Cancel anytime.

Start Pro TrialContact sales

New Lead - Alex Morgan

(416) 555-0189 · 2 min call

Qualified

AI Summary

Caller wants pricing, has questions about setup, and asked to book a consultation later this week.

Urgency

High

Sentiment

Positive

Action

Message captured

Privacy controls for receptionTest before forwarding calls7-day free trial. Credit card requiredMonth-to-month, cancel anytime