Pricing that scales with your business

Absolutely! We've invested heavily in making Dialbox sound natural and human-like. Our AI is trained on thousands of real conversations and uses advanced natural language processing to deliver realistic, nuanced interactions. When you sign up, you'll hear a sample of the actual voice we use to handle your calls. You be the judge.

Dialbox excels at handling common inquiries and tasks that make up the majority of business calls. For more complex situations, Dialbox can take a message for you, or on higher plans, transfer your call to a human. when needed. This hybrid approach gives you the best of both worlds: AI efficiency for routine matters and human expertise when it counts.

Our customers typically see concrete ROI within the first month. For example, many businesses report booking 20% more appointments because no calls go unanswered. Others save thousands annually in payroll costs compared to hiring after hours staff. Plus, there's the value of never missing potential sales opportunities, improved customer satisfaction, and freeing your team to focus on high-value tasks instead of answering routine calls.

Dialbox is designed to be highly customizable to your specific business needs. You can easily edit prompts, FAQ's, personalize greetings, and train the AI on your business. We serve businesses across dozens of industries—from law firms to home services to healthcare—and our onboarding process ensures Dialbox is tailored to your specific requirements.

Dialbox is designed to reduce your workload, not increase it. Setup takes under 20-minutes, and the system requires minimal management afterward. Our intuitive dashboard gives you clear visibility into call activity without creating extra tasks. Most customers report spending just minutes per week reviewing call summaries—far less time than managing phone calls directly.

If you opt in to additional minutes, Dialbox will keep working for you like normal at a rate of $0.85/minute. If you do not opt in for additional minutes, Dailbox will stop working once you've hit your plan limit. You can turn on additional minutes, or upgrade your plan at any time within your billing cycle.

We offer email and chat support for all plans. Scale and Growth plans include priority support options and dedicated account management for Enterprise clients.

Our team is also available to help you set up Dialbox and answer any questions you may have as you get started. Just reach out from within your dashboard.

Yes, while Dialbox is optimized for Canadian businesses, our service is available to businesses in other countries as well. However, please note that pricing is in Canadian dollars (CAD), and we may not be able to give you a local phone number. Contact us for specific details about international usage.

Caller minutes represent the total time Dialbox spends handling your incoming calls. They’re billed by the second, not rounded up. Each plan includes a specific allocation of minutes per month. For example, the Starter plan includes 250 caller minutes, which means Dialbox can handle approximately 50 calls per month (assuming an average call duration of 5 minutes). Additional minutes can be purchased at $0.85/minute if you exceed your plan's allocation.

Dialbox is designed to complement your existing team rather than replace human staff. It's ideal for handling overflow calls, after-hours inquiries, or providing additional support during peak times. While our AI can handle many routine tasks like appointment scheduling and information gathering, human receptionists often provide personalized service that's valuable for certain business contexts. Many businesses use Dialbox alongside their reception team to ensure no call goes unanswered.