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AI receptionist pricing Canada

Handled calls, not a minute meter.

Dialbox uses monthly AI-handled call pools, not public per-minute billing. Your receptionist can finish the conversation: answer questions, collect details, book the appointment, send SMS follow-up, create the summary, and keep the customer history connected.

Every plan includes AI answering, a business phone line, texting, booking, website intake, Assist, and customer history for Canadian service businesses.

Billing

Solo front office

Core

For solo and low-volume owners who want one business line with AI answering, not missed calls and personal cell callbacks.

$129/mo CAD

Monthly billing

100AI-handled callsincluded monthly

Business phone line included

Included in this Dialbox plan

  • 24/7 AI answering with 100 AI-handled calls each month.
  • Business phone line, texting, website chat, forms, forwarded email intake, and native calendar booking are included.
  • Structured business details so Dialbox can answer questions, take messages, route calls, and book correctly.
  • One Phone + Assist license with Assist chat for customer lookups, call summaries, and account context.
  • One standard integration for the system your front office depends on.
Start Core Trial

7-day trial. Credit card required. Cancel anytime.

Most Popular

Front office default

Pro

For owner-operated businesses ready to make Dialbox the AI-staffed front office for calls, booking, texting, and follow-up.

$299/mo CAD

Monthly billing

300AI-handled callsincluded monthly

Business phone line included

Included in this Dialbox plan

  • Everything in Core with 300 AI-handled calls each month.
  • Up to 3 locations. Use one shared number or included numbers for each location.
  • Resource documents for catalogs, policies, service menus, and operating details.
  • Conversation Flows and unlimited integrations.
  • Manual warm Outbound campaigns with 1,000 SMS texts/mo and up to 75 AI campaign calls from the shared pool.
  • Assist adds voice lookup on top of chat for staff lookups.
Start Pro Trial

7-day trial. Credit card required. Cancel anytime.

High call volume

Max

For busier teams that need a larger call pool, more locations, and phone support.

$699/mo CAD

Monthly billing

900AI-handled callsincluded monthly

Business phone line included

Included in this Dialbox plan

  • Everything in Pro with 900 AI-handled calls each month.
  • Up to 5 locations. Use one shared number or included numbers for each location.
  • Assist by chat and voice, plus approved action calls for follow-up, confirmations, and customer updates.
  • Assist Station and Front Desk Kiosk included.
  • 5,000 warm outbound campaign SMS texts/mo and up to 300 AI campaign calls from the shared pool.
  • Phone support included.
Start Max Trial

7-day trial. Credit card required. Cancel anytime.

High volume and guided rollout

Managed

Starting at $999/mo CAD for teams with higher call volume, multiple locations, or launch work that should be planned before checkout.

Talk to sales
Built around your volume

Managed turns pricing into a guided rollout. We size the call pool, map locations and numbers, and plan imports or integrations before launch.

  • A call pool based on expected monthly AI-handled calls
  • Location setup with one shared number or included location numbers
  • Resource documents imported before your AI starts answering
  • Integrations and migration work planned with your team
  • A success manager to coordinate setup and launch
Compare plan depth

Same product. Different capacity.

Calls and usageMonthly call pools, business lines, transfers, and number setup.
CapabilityCoreProMaxManaged
AI-handled call pool100/mo300/mo900/moCustom
Dialbox business line
Call transfer destinationsUnlimitedUnlimitedUnlimitedCustom
Keep or forward an existing number
Locations and team accessLocation limits, included numbers, and staff logins.
CapabilityCoreProMaxManaged
Locations1Up to 3Up to 5Custom
Included phone number per locationPrimary business lineIncluded in scope
Team members and loginsUnlimitedUnlimitedUnlimitedUnlimited
Messaging and intakeSMS, calendar booking, website chat, forms, and forwarded email.
CapabilityCoreProMaxManaged
Manual and AI SMS
Dialbox Calendar
Forwarded email intake
Website AI chatbot
Website forms
Automation and AssistOutbound campaigns, Assist, integrations, flows, and resource documents.
CapabilityCoreProMaxManaged
Warm Outbound campaigns1,000 SMS/mo and up to 75 AI calls from pool5,000 SMS/mo and up to 300 AI calls from poolCustom
Assist levelChat lookup AssistChat and voice lookup AssistChat, voice, and approved action callsCustom or Max+
External integrations1 standard integrationUnlimited integrationsUnlimited integrationsCustom
Conversation FlowsData lookups and action supportDesigned with you
Resource documents for catalogs and policiesCustom import and migration
Appointment deposits and prepay
In-person surfaces and supportAssist Station, Front Desk Kiosk, and support level.
CapabilityCoreProMaxManaged
Assist StationCustom
Front Desk KioskCustom
SupportEmail support and guidesPriority email supportPhone supportPhone support, success manager, and scoped implementation
Add-ons

Add-ons you can handle later.

Every plan can add these from the account after signup. Choose your call pool first, then add staff licenses, number changes, or toll-free numbers when you need them.

Phone + Assist license

For staff who need business calling, texting, and Assist access.

$35/license/mo

Phone number change

Change an assigned business number for a location, direct line, or campaign-safe workflow.

$25/change

Toll-free number

For businesses that want a toll-free public number.

$30/mo
FAQ

Questions about billing, usage, and fit.

Are Core, Pro, Max, and Managed separate products?

No. Dialbox is one AI-powered front desk product. Core, Pro, Max, and Managed are plans for the same product. Every plan includes the main Dialbox system for AI answering, business phone, texting, booking, website intake, and customer history. Higher plans add more AI-handled calls, more locations, deeper Assist, warm Outbound capacity, and implementation support.

What is an AI-handled call?

An AI-handled call counts when Dialbox AI is the voice on a connected inbound call or approved outbound AI call. Abandoned calls under 15 seconds, spam-blocked calls, failed outbound attempts, text chat, forms, SMS, and staff calls without Dialbox AI do not count toward your monthly call pool.

Are there per-minute fees or surprise overages?

No. Plans use monthly AI-handled call pools instead of per-minute billing. There are no automatic surprise usage charges. High or unusual usage is handled through alerts, upgrades, or Managed review.

What happens when I hit my call pool?

Owners and admins get alerts around 70%, 90%, and 100%. Inbound AI includes a small grace buffer for short spikes. If usage stays high, the next step is usually an upgrade or Managed review. Outbound campaigns pause at cap.

How does the 7-day trial work?

Trial AI-handled calls are tracked, but they do not reduce the first paid month. Your monthly call pool starts fresh when billing begins. The trial is not unlimited, and a credit card is required at sign-up.

What are Phone + Assist licenses?

Every plan includes a Dialbox business line and one owner Phone + Assist license. Add licenses for staff who need business calling, texting, internal transfers, dialer access, desk-phone setup, or Assist. Team members and logins remain unlimited without a license.

What is included in SMS and Outbound?

Manual 1:1 SMS/MMS, AI conversational SMS, and transactional follow-ups are included. Pro and Max add warm Outbound campaigns within plan limits. Outbound is for first-party customer follow-up, not cold outreach.

Does Dialbox replace a human receptionist?

Dialbox is a 24/7 front-office layer for routine work, overflow, after-hours calls, booking, messages, and transfers. It can complement an existing team or give a small owner a professional front desk without hiring.

Can I change plans?

Yes. Upgrades can increase your current call pool right away with clear billing terms. Downgrades normally take effect at renewal. Usage history does not reset when you change plans.

Ready to stop missing calls?

Start with Dialbox
for 7 days

Start with a Dialbox business line, AI answering, booking, texting, and customer follow-up in about 20 minutes. Bring or forward an existing number when you want to. Credit card required. Cancel anytime.

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AI Summary

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Urgency

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Sentiment

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Action

Callback

Enterprise-grade securitySet up in about 20 minutes7-day free trial. Credit card requiredMonth-to-month, cancel anytime