Unlimited Callers vs 100 Unique Customers Per Agent
TL;DR Goodcall charges $59-$199/mo per agent with limits on unique callers (100-250 per agent). Growing businesses need multiple agents, multiplying costs. Dialbox offers unlimited callers from $59/mo CAD with PIPEDA compliance.
Goodcall charges per agent with caps on unique callers. Their Starter plan at $59/mo only covers 100 unique customers. Dialbox offers truly unlimited calls and callers with flat monthly pricing, PIPEDA compliance, and bilingual support.
Why businesses look for Goodcall alternatives
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Unique caller limits become expensive fast. Need 200 customers? That's $99/mo or multiple agents.
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Voice quality is slightly robotic with higher latency than newer AI solutions.
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Limited integrations. Only Zapier available. No direct CRM connections or number porting.
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No PIPEDA compliance for Canadian businesses.
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No bilingual support for businesses serving English and French customers.
What is Goodcall?
Goodcall is a US-based AI phone answering service with three tiers: Starter ($59/mo, 100 unique customers), Growth ($99/mo, ~250 customers), and Scale ($199/mo, enterprise). Costs are per agent, so high-volume businesses need multiple agents, multiplying expenses. They offer 30% off annual billing but lack direct CRM integrations beyond Zapier.
What is Dialbox?
Dialbox is a Canadian AI phone answering service built specifically for Canadian businesses. Unlike services with per-call or per-minute pricing, Dialbox offers unlimited calls with flat monthly rates. Our AI provides consistent quality 24/7, bilingual support in English and French, and full PIPEDA compliance. We integrate seamlessly with your CRM, calendar, and business tools to capture leads, book appointments, and convert more callers into customers.
Ready to replace voicemail with AI? Dialbox answers every call professionally, 24/7.
Dialbox vs Goodcall
See why Canadian businesses are choosing Dialbox.
Dialbox
- Unlimited callers, no caps ever
- Natural conversational AI
- PIPEDA compliant with Canadian data storage
- Direct CRM and calendar integrations
- Bilingual (English and French) included
- Number porting available
- CAD pricing
Goodcall
- $59/mo limited to 100 unique customers per agent
- Voice quality described as slightly robotic with higher latency
- No PIPEDA compliance or Canadian data storage
- Only Zapier integrations available
- English-only AI conversations
- No direct number porting in base plans
- USD pricing only
Dialbox by the numbers
Key Benefits of Dialbox vs Goodcall
- No per-caller limits ever
- PIPEDA-compliant for Canadian businesses
- Bilingual support included
- Direct integrations, not just Zapier
- Natural conversational AI
- Canadian phone numbers available
Which should you choose?
Here's a simple framework to help you decide.
Choose Goodcall when...
- You have a small, stable customer base
- You have a small, stable customer base that won't grow
- You only need Zapier integrations
- You only need English support
Choose Dialbox when...
RECOMMENDED- You're a Canadian business needing PIPEDA compliance
- You want unlimited callers without caps
- You need direct CRM integrations
- You need bilingual support (English and French)
- You're growing and don't want costs to scale
- You want natural-sounding AI conversations
Switching from Goodcall
What transfers
- Your existing phone number (via forwarding)
- Business hours and availability settings
- Custom greetings and call scripts
- FAQ responses and common scenarios
Migration support
Self-service setup in under 10 minutes. Our team can help configure complex workflows if needed.
Timeline
Most businesses go live same day.
Frequently Asked Questions
Common questions about switching from Goodcall to Dialbox
How does Goodcall's pricing work?
Goodcall charges $59-$199/mo per agent with limits on unique callers (100-250 per agent). If you exceed the limit or need more capacity, you add agents. Dialbox offers unlimited callers for a flat monthly rate.
Which is better for growing businesses?
Dialbox is better for growth since costs stay flat regardless of how many customers call. With Goodcall, you need to upgrade or add agents as your customer base grows.
Does Dialbox support French?
Yes, Dialbox includes bilingual support in English and French on all plans.
Where is my data stored?
Dialbox stores all data in Canada for PIPEDA compliance. Goodcall lacks PIPEDA compliance.
Ready to Leave Goodcall Behind?
Join Canadian businesses enjoying unlimited AI calls with predictable pricing and PIPEDA compliance.