24/7 AI Receptionist for Canadian Small Businesses.
Keep helping the customer in front of you. Dialbox answers incoming calls, takes messages, and helps callers book through your connected calendar.
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In a consultation
Dialbox qualifies your callers

On a job site
Dialbox books your appointments

A new service enquiry
Dialbox collects the details

Between meetings
Dialbox takes your messages

Your team, in the field
Dialbox answers their incoming calls
A ringing phone pulls you away from your work
The phone rings. You're with a client. Do you answer?
A new customer needs a quote. You are already on a job.
A regular customer needs help. Your next appointment is about to start.
Someone calls after closing. Your team needs a clear message for the morning.
You need to know who called, what they need, and when your team should respond.

Give callers a useful next step.
Your AI receptionist answers from your business information and collects the details you request. Review the summary before your team follows up.
New enquiry. Service needs and contact details captured.
Appointment request. Booking through a supported calendar.
Time-sensitive request. Transfer to your configured team.
See which callers need your attention
Your receptionist answers incoming calls and replies to contacts by SMS. Review caller requests, booking details, and messages to see who needs a real person next.
Capture new service enquiries
Calls get answered after hours, during appointments, and while your team is already with a customer.
Know which caller needs attention
Review caller requests and urgency in your reception records. Your team can decide what to handle first.
Protect your focus
Dialbox handles repetitive questions and filters distractions, so you can stay present with the customer in front of you.
Book appointments faster
Dialbox checks availability through supported connected calendars, captures caller details, and books appointments using your integration.
Guide reception with Playbooks
Define caller situations, goals, required details, and approved next steps. Explore Playbooks.
Help your team handle the next step
Business Phone helps staff take transfers, return customer calls, and reply by SMS with reception history available.
Sync your calendar, CRM, and more
Reception coverage that fits your call volume
Every plan includes AI reception, messages, transfers, caller history, and SMS replies to contacts. Booking uses a supported connected calendar. Choose the call capacity and setup support your business needs.
Set up, test, then forward your calls
Prepare your receptionist
Start your trial, add your business knowledge, and set your hours and booking preferences.
Hear it answer a test call
Call your Dialbox number, check the answers, and adjust your setup before customers reach it.
Forward calls when you're ready
Keep your existing business number and provider. Turn on call forwarding as the final step.
"Legal intake calls are complex. Before Dialbox, my staff would miss calls and scramble to capture details. Now every call is answered, and I get a complete summary of exactly what the client needs. I haven't missed a potential case since."
Partner, Davidson Cahill Morrison LLP

Predictable plans for AI reception
Choose AI reception with a monthly handled-call pool. Dialbox answers incoming calls, books appointments, takes messages, and keeps caller history together.
Know what your reception coverage costs.
Why teams choose an AI receptionist over voicemail
Dialbox answers, routes, books, summarizes, and gives your team the context to follow up.
- Answers, qualifies, and routes inbound callers
- Messages and transfers for your team
- Caller details available before you return the call
- SMS replies to contacts
- Bookings, summaries, and one shared customer history
Voicemail
Traditional Voicemail System- Callers must leave a recorded message
- Cannot qualify callers or answer questions
- Cannot book appointments
- Free with most phone plans
- Your team responds later
Human Agents
Traditional Receptionist Service- Coverage depends on the service
- Uses people to answer calls
- May charge by minute or call
- Pricing varies by coverage and volume
- Check overflow and after-hours pricing
Stop missing calls.
Keep the next step clear.
Test your AI receptionist, then forward calls from your existing number. Take messages, transfer callers, and book through a supported connected calendar.
New Lead - Alex Morgan
(416) 555-0189 · 2 min call
AI Summary
Caller wants pricing, has questions about setup, and asked to book a consultation later this week.