Built for Canadian small service businesses

24/7 AI Receptionist for Canadian Small Businesses.

Keep helping the customer in front of you. Dialbox answers incoming calls, takes messages, and helps callers book through your connected calendar.

Collects the service request and caller details your team needs to respond.
Keep your existing business number and phone provider. Forward calls to Dialbox when you're ready.
Add your business knowledge and hear a test call before forwarding customer calls.

Credit card required. Cancel anytime.

“I haven't missed a potential case since.” Paul Cahill, Partner, Davidson Cahill Morrison LLP
Wellness practitioner in a consultation

In a consultation

Dialbox qualifies your callers

HVAC technician on a job site

On a job site

Dialbox books your appointments

Business consultant handling complex request

A new service enquiry

Dialbox collects the details

Professional between meetings

Between meetings

Dialbox takes your messages

Team member making business calls in the field

Your team, in the field

Dialbox answers their incoming calls

The Problem

A ringing phone pulls you away from your work

The phone rings. You're with a client. Do you answer?

A new customer needs a quote. You are already on a job.

A regular customer needs help. Your next appointment is about to start.

Someone calls after closing. Your team needs a clear message for the morning.

You need to know who called, what they need, and when your team should respond.

Professional hesitating to answer ringing phone during client meeting
The Solution

Give callers a useful next step.

Your AI receptionist answers from your business information and collects the details you request. Review the summary before your team follows up.

New enquiry. Service needs and contact details captured.

Appointment request. Booking through a supported calendar.

Time-sensitive request. Transfer to your configured team.

AI reception

See which callers need your attention

Your receptionist answers incoming calls and replies to contacts by SMS. Review caller requests, booking details, and messages to see who needs a real person next.

Phone88
SMS replies156
Website95
Calendar integrations42
Messages24
Resolved
94%+12%
Booked
127this week
Priority
8need attention
Answer Time
1.2s-0.3s

Capture new service enquiries

Calls get answered after hours, during appointments, and while your team is already with a customer.

Know which caller needs attention

Review caller requests and urgency in your reception records. Your team can decide what to handle first.

Protect your focus

Dialbox handles repetitive questions and filters distractions, so you can stay present with the customer in front of you.

Book appointments faster

Dialbox checks availability through supported connected calendars, captures caller details, and books appointments using your integration.

Guide reception with Playbooks

Define caller situations, goals, required details, and approved next steps. Explore Playbooks.

Help your team handle the next step

Business Phone helps staff take transfers, return customer calls, and reply by SMS with reception history available.

Works With Your Tools

Sync your calendar, CRM, and more

Calendars
Google Calendar
Outlook
CRMs
HubSpot
Odoo
Booking
Square
Calendly
Data
Google Sheets
Airtable
Fluent in
USCanadaEnglish
QuebecFrench
SpanishSpanish
+ 23 more languages
Reception plans

Reception coverage that fits your call volume

Every plan includes AI reception, messages, transfers, caller history, and SMS replies to contacts. Booking uses a supported connected calendar. Choose the call capacity and setup support your business needs.

Get started

Set up, test, then forward your calls

1

Prepare your receptionist

Start your trial, add your business knowledge, and set your hours and booking preferences.

2

Hear it answer a test call

Call your Dialbox number, check the answers, and adjust your setup before customers reach it.

3

Forward calls when you're ready

Keep your existing business number and provider. Turn on call forwarding as the final step.

Customer Story

"Legal intake calls are complex. Before Dialbox, my staff would miss calls and scramble to capture details. Now every call is answered, and I get a complete summary of exactly what the client needs. I haven't missed a potential case since."

Paul Cahill

Partner, Davidson Cahill Morrison LLP

Paul Cahill, Attorney
Predictable pricing

Predictable plans for AI reception

Choose AI reception with a monthly handled-call pool. Dialbox answers incoming calls, books appointments, takes messages, and keeps caller history together.

Know what your reception coverage costs.

Compare Us

Why teams choose an AI receptionist over voicemail

Dialbox answers, routes, books, summarizes, and gives your team the context to follow up.

AI reception for your service business
  • Answers, qualifies, and routes inbound callers
  • Messages and transfers for your team
  • Caller details available before you return the call
  • SMS replies to contacts
  • Bookings, summaries, and one shared customer history

Voicemail

Traditional Voicemail System
  • Callers must leave a recorded message
  • Cannot qualify callers or answer questions
  • Cannot book appointments
  • Free with most phone plans
  • Your team responds later

Human Agents

Traditional Receptionist Service
  • Coverage depends on the service
  • Uses people to answer calls
  • May charge by minute or call
  • Pricing varies by coverage and volume
  • Check overflow and after-hours pricing
Start your free trial
Ready for AI reception?

Stop missing calls.
Keep the next step clear.

Test your AI receptionist, then forward calls from your existing number. Take messages, transfer callers, and book through a supported connected calendar.

New Lead - Alex Morgan

(416) 555-0189 · 2 min call

Qualified

AI Summary

Caller wants pricing, has questions about setup, and asked to book a consultation later this week.

Urgency

High

Sentiment

Positive

Action

Message captured

Privacy controls for receptionTest before forwarding calls7-day trial. Credit card requiredIncoming calls and SMS replies in one place