Use Case

Your Business Never Sleeps

Most businesses close at 5 PM. Customer needs don't. Dialbox answers your phone after hours with the same professionalism as your best employee. Every call answered, every lead captured, every appointment booked.

The Reality

After-Hours Calls Are Revenue You're Losing

When your phone goes to voicemail after 5 PM, callers hang up and call your competitor. 67% of callers won't leave a voicemail. That means two-thirds of your after-hours leads vanish before you even know they called.

67%

of callers hang up when they reach voicemail

48%

of business calls come outside standard 9-5 hours

$1,200+

average monthly revenue lost to missed after-hours calls

How It Works

How Dialbox Handles After Hours Phone Answering

Our AI phone answering service takes care of everything from the first ring to the follow-up.

01

Forward After Hours

Set your phone to forward to Dialbox after business hours. Keep your existing number.

02

AI Answers Instantly

Dialbox picks up in one ring, greets callers by your business name, and handles the conversation naturally.

03

Leads Captured

Caller info, appointment requests, and messages are logged and sent to you instantly via email, text, or Slack.

04

Review in the Morning

Start your day with a clear list of every after-hours call, complete with AI summaries and next steps.

Cost Savings

What You're Paying Now vs. Dialbox

The old way costs more and does less. Here's the math.

After-hours answering service

$800-$2,000/mo
Limited hours
Per-minute charges

Dialbox

From $59/mo
Available 24/7
Unlimited calls included
Save $700-$1,900/mo
Built In

Everything You Need, Nothing You Don't

Every feature works together so you can replace voicemail with AI that actually helps your callers.

24/7 call answering
Appointment booking
Lead capture
Call summaries
Instant notifications
Custom greeting
Case Study

See It in Action

Riverside HVAC Solutions

HVAC contractor serving residential customers

The Challenge

Missing 40% of calls that came in after 5 PM, including emergency heating and cooling requests that went to competitors.

The Solution

Set up Dialbox to handle all after-hours calls with custom scripts for emergency vs. routine requests.

Results

100% of after-hours calls answered
23 new customers captured per month from evening calls
$4,600/mo additional revenue from previously missed leads
Emergency calls properly triaged and escalated
FAQ

Frequently Asked Questions

Everything you need to know about after hours phone answering.

Can the AI handle emergency calls differently from routine calls?

Yes. You can set up rules to identify emergency keywords and immediately forward those calls to an on-call number while routing routine inquiries to voicemail or next-day callback.

What hours does after-hours answering cover?

You control the schedule. Forward calls to Dialbox after 5 PM, on weekends, during lunch, or anytime you want. Many businesses use it 24/7.

Will callers know they're talking to an AI?

Dialbox sounds natural and conversational. Callers experience a professional interaction indistinguishable from a trained receptionist.

How do I get notified about after-hours calls?

Choose email, SMS, Slack, or all three. Get instant alerts for urgent calls and morning summaries for routine inquiries.

Ready to stop missing calls?

Your next customer is calling.
Make sure someone answers.

Set up after hours phone answering with Dialbox in minutes. Try free for 7 days.

New Lead - Sarah Mitchell

(416) 555-0189 ยท 2 min call

Qualified

AI Summary

Homeowner needs emergency furnace repair. Unit making loud noise and not heating. Available tomorrow morning. Wants callback within the hour.

Urgency

High

Sentiment

๐Ÿ˜Š Positive

Action

Callback

Enterprise-grade security Set up in about 20 minutes 7-day free trial Month-to-month, cancel anytime