AI that answers your phone like you would
Answers questions about your business. Books appointments directly into your calendar. Summarizes every call so you know who's worth calling back. 24/7, in 26 languages.
Conversations that flow, not frustrate
Dialbox AI understands context, not just keywords. It handles interruptions naturally and adjusts its tone based on caller sentiment.
Customers never have to repeat themselves. AI remembers the whole conversation.
Callers can cut in, change topics, or go off-script. AI keeps up.
Frustrated caller? Urgent issue? AI picks up on it and responds with the right tone.
Pick a voice that fits your brand. Male, female, and multiple accent options.
Trained on your business. Not generic scripts.
Dialbox AI knows your services, hours, pricing, and policies. It answers FAQs accurately, provides quotes, and explains your processes. Like a receptionist who's been with you for years.
Answers questions about what you offer and how much it costs.
Explains your processes, cancellation policies, and answers common questions.
Every caller leaves the right information
When you can't answer, Dialbox AI takes detailed messages. It asks your custom questions, captures contact info accurately, and notifies you instantly. No more garbled voicemails or lost leads.
Ask exactly what you need. Add up to 10 questions specific to your industry. Drag and drop to set the order.
"Five five five" becomes "555". "john at gmail dot com" becomes a valid email. AI normalizes messy spoken input into clean data.
Get alerts via email, SMS, or both. Messages also sync to your dashboard and can trigger webhooks to your existing systems.
General inquiries, cancellation requests, reschedule requests. AI sorts messages so you know what needs attention first.
On Growth plan, control when message taking happens. Pre-qualify callers or collect information before the message step.
AI that knows where every call should go
Forget "press 1 for sales, press 2 for support." Dialbox AI listens to what your caller needs and routes them intelligently. Calls move through your team until someone answers.
"I have a question about my invoice" → billing. "I need to reschedule" → AI handles it directly.
"This is urgent, I have a leak" → immediate escalation to on-call staff.
Key clients skip AI entirely and reach you or your team directly.
Calls move through your list until someone picks up.
Different behavior for business hours vs. after-hours. Customizable ring duration per destination.
Book appointments without the back-and-forth
Dialbox AI integrates with your calendar to check real-time availability, book appointments, and send confirmation texts. No double-booking. No phone tag.
Checks your actual availability before offering times to callers.
Schedule conflicts are impossible. AI always knows what's available.
Sends confirmation texts to callers right after booking.
Callers reschedule or cancel without ever bothering you.
Callers get everything they need to show up on time.
Book into specific team calendars based on service type or department.
Zero language barriers
Dialbox AI detects the caller's language in real-time and responds naturally. It can even switch languages mid-conversation if needed. No awkward translations.
Identifies the caller's language in under 2 seconds.
If a caller switches languages, AI follows seamlessly.
Natural phrasing with regional accents. English, French, and Spanish each offer three distinct accent options.
English 
French 
Spanish 
Mandarin 
Cantonese 
Portuguese Your customers can text you too
Customers text your Dialbox number, AI responds instantly using your business knowledge. Book appointments, answer questions, and hand off to humans when needed. Every conversation is saved.
No waiting. AI handles text conversations the same way it handles calls.
Same answers via text as over the phone.
Customers can schedule without calling.
When a conversation needs your attention, jump in seamlessly.
Recover lost opportunities when someone hangs up.
Automatic opt-out handling and smart spam filtering with rate limiting.
Ready to stop missing calls?
See every call and text in one dashboard
Get instant email and SMS notifications for every call. See voice messages and text threads in a centralized dashboard. Spam gets filtered out automatically so you focus on real customers.
Know instantly when someone reaches out via call or text.
AI filters out robocalls and spam so you only see legitimate inquiries.
AI filters out robocalls before they waste your time.
One place to view calls, messages, and contact details.
Flag priority inquiries for follow-up. Clear out the noise with one click.
Full transcripts. Instant insights.
Get detailed insights into every customer conversation. AI summarizes calls, extracts contact info, and surfaces the topics customers ask about most.
Get the gist in seconds or dive into every word.
Contact details captured and organized automatically.
Find any conversation or contact in seconds.
Review calls in full or export for training and compliance.
See what customers call about most to inform your business decisions.
Build conversations exactly how you want them
Design custom call workflows with a visual drag-and-drop builder. Collect information in your exact order, branch based on responses, and complete with automated actions.
Create call flows by dragging nodes onto a canvas. No coding required.
Route callers based on their answers, VIP status, or business hours.
Pull customer records, check pricing, or verify account status mid-call via API.
Trigger SMS confirmations or email summaries when flows complete.
Complex schedules. Zero confusion.
Configure complex schedules that work for your business. Set split shifts, schedule holidays in advance, and handle emergency closures instantly. Your hours automatically sync with appointment booking and call transfers.
Handle non-continuous hours like 9-12 and 2-5 with ease.
Plan closures in advance so your AI always has accurate information.
Need to close unexpectedly? Update your hours and AI adjusts immediately.
Appointment slots and call routing respect your schedule automatically.
Recognize callers before they say a word
Import up to 10,000 contacts or let Dialbox build your database from every interaction. Custom fields teach your AI to recognize VIPs, preferences, and account details. When someone calls, AI already knows who they are.
Bring your existing customer list in one upload.
Track text, numbers, dates, and choices. AI normalizes messy responses into clean data.
"Hi Sarah, I see you're a Gold member." AI knows preferences, tiers, and history.
Collected data becomes merge tags for personalized follow-ups.
Turn any tablet into an AI receptionist
Visitors tap to start, speak naturally, and watch their information appear on screen. No typing required. Instant alerts notify your team the moment someone checks in.
Visitors just speak. No typing required.
Shows information as it's collected for visitor confirmation.
Your logo, colors, and welcome messages.
Team gets notified via dashboard and email the moment someone checks in.
Auto-reset between visitors. No data leaks, no awkward overlaps.
Built for North American businesses. Built to protect yours.
PIPEDA, CCPA, and TCPA compliance at the core. Enterprise-grade security. Clear boundaries for what AI can and cannot say. Essential for regulated industries where the wrong answer creates liability.
Built to meet Canadian and US privacy requirements from day one.
Your data is encrypted in transit and at rest. Never used to train AI models.
Set explicit boundaries on what your AI will and won't say.
Stay compliant with legal, medical, and financial requirements.
When topics need human expertise, AI routes appropriately.
When you delete a conversation, it's gone forever. Hard deleted, not archived.
Common questions
Will my customers like talking to AI?
Yes. Callers prefer getting answers immediately over leaving a voicemail and hoping for a callback. AI resolves their question on the spot or connects them to a human right away.
What if the AI gets something wrong?
Dialbox AI only answers questions you've trained it on. Your services, hours, FAQs, and pricing. For topics outside its knowledge, it takes a message or transfers to your team.
What happens when a caller wants to talk to a real person?
They get one. Callers can request a transfer at any point. AI routes them to the right team member based on what they need. VIP contacts can bypass AI entirely.
Do I have to port my phone number?
No. Forward your existing number to Dialbox when you're unavailable. Many customers start this way, then port later once they see how well it works.
Is it hard to set up?
If you're forwarding, setup takes 5 minutes. If you're porting, most transfers complete in 3-7 days. No hardware to install. Customers call the same number they always have.
How much does it cost?
Plans start at $59.00 CAD/month with unlimited call minutes. No contracts. Cancel anytime. See our pricing page for full details.
Is my data secure?
Yes. PIPEDA and CCPA compliant. All data is encrypted in transit and at rest. Conversations are never used to train AI models. When you delete data, it's gone permanently.
Is my business too small for this?
You're exactly who we built this for. When you're with a customer and can't answer the phone, you lose business. Size doesn't matter. Getting every call does.
Is it reliable?
99.9% uptime with enterprise-grade infrastructure. If your office internet goes down, calls still reach your mobile app over cellular.
Start answering every call
today
Get started in 20 minutes. No tech skills required. Just fewer missed opportunities.
New Lead - Sarah Mitchell
(416) 555-0189 · 2 min call
AI Summary
Homeowner needs emergency furnace repair. Unit making loud noise and not heating. Available tomorrow morning. Wants callback within the hour.