Dialbox vs Moneypenny

Unlimited Calls vs $99/mo for 30 Minutes

TL;DR Moneypenny charges $99/mo for just 30 minutes (~$3.30/min effective) with $2.99/min overages. Dialbox offers unlimited calls from $59/mo CAD with PIPEDA compliance and English and French support.

Moneypenny offers hybrid receptionist services starting at $99/mo for just 30 minutes with $2.99/min overages. Dialbox provides CAD pricing, PIPEDA compliance, and bilingual support specifically for Canadian businesses.

Why businesses look for Moneypenny alternatives

  • Very low minute limits. $99/mo only gets 30 minutes of call time.

  • High overage rates. $2.99/min adds up fast after exceeding limits.

  • UK/US market focus. Not optimized for Canadian businesses or PIPEDA compliance.

  • Outbound calling setup can cost $1,000.

  • USD/GBP pricing means currency conversion costs for Canadian businesses.

What is Moneypenny?

Moneypenny is a UK-based hybrid receptionist service. Their Essential plan starts at $99/mo for 30 minutes (~$3.30/min effective), scaling to ~$165/mo for 50 minutes. Overage rates are $2.99/min. Outbound calling setup can cost $1,000. Pricing is in USD/GBP without CAD options.

What is Dialbox?

Dialbox is a Canadian AI phone answering service built specifically for Canadian businesses. Unlike services with per-call or per-minute pricing, Dialbox offers unlimited calls with flat monthly rates. Our AI provides consistent quality 24/7, bilingual support in English and French, and full PIPEDA compliance. We integrate seamlessly with your CRM, calendar, and business tools to capture leads, book appointments, and convert more callers into customers.

Ready to replace voicemail with AI? Dialbox answers every call professionally, 24/7.

Side-by-side comparison

Dialbox vs Moneypenny

See why Canadian businesses are choosing Dialbox.

Recommended

Dialbox

  • Unlimited calls from $59/mo CAD
  • CAD pricing, no conversion fees
  • PIPEDA compliant with Canadian data storage
  • Bilingual (English and French) included
  • No setup fees
  • Designed for Canadian businesses
  • Instant AI setup in minutes
Alternative

Moneypenny

  • $99/mo for just 30 minutes, $2.99/min overages
  • USD/GBP pricing with conversion costs
  • UK/US data storage, not PIPEDA compliant
  • English-focused, bilingual costs extra
  • Outbound calling setup up to $1,000
  • UK/US market focus
  • Human onboarding and sales calls required
Why businesses choose us

Dialbox by the numbers

75% cost savings vs Moneypenny
unlimited calls included
$0 setup or overage fees
CAD pricing, no conversion

Key Benefits of Dialbox vs Moneypenny

  • Unlimited calls without minute limits
  • CAD pricing for Canadian businesses
  • PIPEDA-compliant data storage
  • Bilingual (English and French) included
  • No setup fees or overage charges
  • Instant self-service setup
Decision framework

Which should you choose?

Here's a simple framework to help you decide.

Choose Moneypenny when...

  • You need UK-based service specifically
  • You require human receptionists for every call
  • You're a UK/US business
  • You have very low call volume (under 30 min/mo)

Choose Dialbox when...

RECOMMENDED
  • You're a Canadian business needing PIPEDA compliance
  • You want CAD pricing without conversion fees
  • You need bilingual support (English and French)
  • You want data stored in Canada
  • You need unlimited calls without overage fees
  • You want instant setup without $1,000 fees

Switching from Moneypenny

What transfers

  • Your existing phone number (via forwarding)
  • Business hours and availability settings
  • Custom greetings and call scripts
  • FAQ responses and common scenarios

Migration support

Self-service setup in under 10 minutes. No setup fees.

Timeline

Most businesses go live same day.

Common questions

Frequently Asked Questions

Common questions about switching from Moneypenny to Dialbox

How does Dialbox compare to Moneypenny?

Moneypenny charges $99/mo for 30 minutes with $2.99/min overages in USD. Dialbox offers unlimited calls from $59/mo CAD with PIPEDA compliance and English and French support.

Which has better pricing for Canadian businesses?

Dialbox is significantly cheaper. Moneypenny's 30 minutes at $99/mo works out to ~$3.30/min effective rate before overages. Dialbox offers unlimited calls in CAD with no conversion fees.

Is Dialbox compliant?

Yes, Dialbox is PIPEDA compliant with data stored in Canada. Moneypenny stores data in UK/US.

Does Dialbox support French?

Yes, bilingual support in English and French is included on all plans.

Ready to Leave Moneypenny Behind?

Join Canadian businesses enjoying unlimited AI calls with predictable pricing and PIPEDA compliance.