Print Shop Industry
Never Miss a Client Call Again
Dialbox's AI phone answering service ensures every call to your print shop is handled professionally, even during busy production periods. Capture new clients, manage order inquiries, and grow your printing business.
How Dialbox Works for Print Shops
Our AI phone answering service is specifically tailored to handle the unique needs of printing businesses.
24/7 Call Answering
Our AI receptionist answers your calls 24/7, ensuring you never miss a potential new client or urgent print order, even during busy production periods or after hours.
Smart Order Management
Allow clients to place orders and check order status directly through our AI. Integrates with your order management system to update information in real-time.
Client Information Collection
Our AI collects essential information about printing needs, including project specifications, quantities, paper types, and delivery requirements, helping you prepare for each job effectively.
Why Print Shops Choose Dialbox
Our AI phone answering service is designed to address the specific challenges faced by printing professionals.
Never Miss Urgent Print Orders
When clients call with urgent printing needs or rush orders, our AI ensures these inquiries are properly identified and prioritized based on your specifications.
Focus on Your Printing Expertise
Stop interrupting production work to answer calls. Let Dialbox handle your phone lines so you can focus on providing quality printing services to your current clients.
Enhance Client Experience
Professional phone answering creates a great first impression for new clients. Every caller receives prompt, courteous service that reflects your commitment to quality printing services.
Grow Your Printing Business
Don't lose potential clients to competitors because of missed calls. Our AI ensures every new inquiry is captured and followed up on promptly.
Maximizing Printing Business Efficiency
Our AI helps you focus on what you do best: providing expert printing services to your clients.
How We Handle Client Calls:
-
Collect detailed project specifications including quantities, paper types, sizes, finishing options, and delivery requirements
-
Provide order status updates and handle rush order requests
-
Answer questions about your services, capabilities, and file requirements
-
Provide information about pricing, turnaround times, and delivery options
Business Benefits:
Our system helps you optimize your printing operations:
- 1
Uninterrupted production work with fewer phone distractions
- 2
Better prepared job estimates with detailed project specifications
- 3
Improved production planning with consistent information collection
Seamless Integration with Your Printing Tools
Dialbox works with your existing order management and production tools to streamline your operations.
Dialbox seamlessly connects with order management systems, project management tools, CRM platforms, design file management software, and many more tools.
Common Print Shop Services We Support
Our AI receptionist is trained to handle calls for all types of printing services.
Frequently Asked Questions
Common questions from print shops about our AI phone answering service.
How does Dialbox handle rush print orders?
Dialbox excels at managing rush print orders with a sophisticated prioritization system. When clients call with urgent printing needs, our AI identifies these as high-priority requests based on your custom criteria and immediately alerts your production team through multiple channels. The system collects comprehensive project details including quantities, dimensions, paper types, finishing requirements, and exact delivery deadlines. For existing clients, the AI can reference their account history and file specifications to provide context. This detailed information allows your team to begin production planning immediately, even during busy periods. The system can also provide accurate rush pricing based on your rate tables and set appropriate expectations about turnaround times. This structured approach ensures that urgent jobs receive immediate attention while maintaining production efficiency.
Can Dialbox help with file submission and preparation?
Yes, Dialbox can significantly streamline the file submission and preparation process. Our AI can provide detailed instructions about file formats, color modes, resolution requirements, bleed settings, and other technical specifications for different print products. The system can direct callers to your secure file upload portal or email submission process, explaining exactly what information should accompany the files. For clients with questions about file preparation, the AI can offer basic troubleshooting guidance based on your knowledge base. When files are received, the system can create properly categorized job tickets in your production system with all relevant specifications. This automated approach to file handling reduces the risk of errors, minimizes back-and-forth communications, and ensures that your prepress team receives properly prepared files with clear instructions.
How does Dialbox integrate with our order management system?
Dialbox offers seamless integration with popular order management systems used by print shops. Our AI can automatically create new orders in your system with all relevant information collected during the call, including client details, project specifications, quantities, paper types, finishing options, and delivery requirements. The system can also update existing orders with new information and provide status updates to clients who call to check on their jobs. The integration supports custom fields and workflows specific to your printing operations, including production scheduling, inventory management, and delivery tracking. This automated data entry eliminates manual work, reduces the risk of information loss, and ensures that new orders enter your production workflow immediately, even during peak call volumes or after hours. This streamlined process helps your shop maintain both print quality and production efficiency.