Forms that create contacts and
follow up automatically.
Build any form your business needs. Embed it on your site. Every submission creates a CRM contact, opens a conversation, and triggers follow-ups by email, SMS, or AI phone call. No plugins. No Zapier. No delay.
Your contact form is a dead end
Most business websites have a contact form that sends an email into someone's inbox. Then it waits. By the time you respond, the visitor has moved on to a competitor who answered faster.
Submissions go to email and get buried under newsletters and receipts
No CRM contact created so leads exist in someone's inbox, not your system
Manual follow-up means hours or days before the prospect hears back
Disconnected tools require Zapier, plugins, and duct tape to close the loop
The average business takes 47 hours to respond to a web form submission. Your prospect moved on in 47 seconds.
A form builder that closes the loop
Build any form in minutes
Add fields, set required or optional, arrange in single or two-column layout. 10 field types cover every use case. Map fields directly to CRM contact records. No code needed.
CRM Contacts
Every submission creates or updates a contact record. No copy-pasting. No spreadsheets.
Email Follow-up
Instant personalized email confirmation on every plan. Variable substitution built in.
SMS Follow-up
Automatic text message on Scale+. Consent checkbox enforces opt-in at the platform level.
AI Phone Call
Your AI agent calls the submitter within minutes. Uses your full business context and their form data.
Full Branding
Your colours, fonts, logo, and border radius. Scale+ can remove the Dialbox badge entirely.
One Embed Snippet
Two lines of HTML. Works on WordPress, Shopify, Squarespace, Wix, or any custom site.
Bot Protection
Honeypot fields, rate limiting, and domain allowlisting. Bots stay out of your CRM.
Website Forms and email follow-up are included with every Virtual Receptionist plan. Unlimited forms. No per-submission fees.
From submission to follow-up in seconds
Visitor fills your form
A clean, branded form on your website. Works on every device. Contact, intake, lead capture, support request. Whatever you need.
CRM contact created
Dialbox creates or updates a contact record with everything they provided. A conversation opens in your dashboard alongside calls and texts.
Follow-ups go out
Email confirmation. SMS if they opted in. AI phone call within minutes. All automatic. No staff required.
What's included on each plan
Common questions
What types of forms can I build?
Anything your business needs. Contact forms, support requests, lead capture, intake forms, feedback surveys, quote requests, event registrations, and job applications. 10 field types cover every data type: text, email, phone, textarea, number, date, select, multi-select, checkbox, and consent checkbox.
How do I add a form to my website?
Copy two lines of HTML and paste them into any page. Works on WordPress, Shopify, Squarespace, Wix, or any custom site. The form loads asynchronously so it doesn't slow down your page.
What happens when someone submits a form?
Dialbox creates or updates a contact record with everything they provided, opens a conversation in your dashboard, and triggers any follow-ups you've configured: email, SMS, or AI phone call. All automatic, all instant.
Is the email follow-up included on all plans?
Yes. Every Dialbox plan includes automatic email follow-up on form submissions. Configure a custom subject and body with variable substitution and it goes out the moment someone submits.
How does SMS follow-up work?
On Scale and above, you can configure an automatic text message when someone submits your form. The submitter must check a consent checkbox to opt in. No checkbox, no SMS. Available on Scale and Growth plans.
What is AI phone call follow-up?
When a visitor submits your form and opts in to a call, your AI agent calls them within minutes. The call uses your full AI configuration: your business knowledge, tone, and the information they just submitted. Requires the Business Phone add-on.
Can I remove the Dialbox branding?
Yes. Scale and Growth plans can hide the Dialbox badge for a fully white-labelled form. Starter plan forms include Dialbox branding.
How is bot spam handled?
Honeypot fields catch automated bots before submissions reach your CRM. Rate limiting prevents the same IP from flooding your form. Domain allowlisting ensures your form only loads on your approved domains.
Turn your website into a
lead machine.
Build your first form in minutes. Every submission creates a contact and triggers automatic follow-ups. Included on all plans.
New Lead - Sarah Mitchell
(416) 555-0189 · 2 min call
AI Summary
Homeowner needs emergency furnace repair. Unit making loud noise and not heating. Available tomorrow morning. Wants callback within the hour.