Powerful AI Voice Features to Transform Your Business
Never miss a call again with our AI-powered phone answering solution that handles inquiries, books appointments, and delights your customers 24/7.
Dialbox Overview
Discover how Dialbox's powerful features can transform your business operations and customer experience.
Never Miss a Call Again
Our AI receptionist answers every call on the first ring, 24/7, ensuring you never miss an opportunity. Unlike traditional voicemail, Dialbox engages with your callers, providing instant assistance and capturing valuable information.
- First-ring pickup with zero wait time
- 24/7 availability, even after hours and on holidays
- Bilingual support (English and French)
- Transfer calls to a human when needed
- Choose a male or female human sounding voice
- Works with inbound calls or via a customized website widget
Effortless Scheduling
Dialbox handles the entire appointment process from booking to confirmation, with direct integration into Google and Microsoft calendars, eliminating admin tasks and call backs.
- Books new appointments in real-time
- Reschedules existing appointments
- Sends confirmation notifications
- Direct integration with Google and Microsoft calendars
- Texts links to callers for directions or calendar invites
Instant Information On Your Business
Dialbox provides your callers with critical business information instantly, answering common questions and sharing details about your services, saving time for both you and your customers.
- Business hours and holiday schedules
- Location details and directions
- Service details, FAQ's and pricing information
- Answers to frequently asked questions
- Company policies or in-depth knowledge via uploaded documents
Powerful Call Intelligence
Gain valuable insights into your call patterns with detailed analytics. Understand customer needs, track performance metrics, and identify trends to optimize your business operations.
- Detailed call summaries and transcripts
- Extract caller details such as name, email, and phone number
- Global transcript search to find anything ever discussed on a call
- Listen back to recorded calls, and download recordings
Canadian Privacy Protection
Dialbox is built specifically for Canadian businesses with PIPEDA compliance at its core. Your data and your customers' information are protected with enterprise-grade security measures.
- Full PIPEDA compliance
- Secure data handling and storage
- Canadian-focused privacy measures
- End-to-end data encryption
- No model training on your data
Unified Notification Center
Stay on top of all customer communications with a centralized notification hub. Receive real-time alerts for voice messages and SMS texts, ensuring you never miss an important message.
- Real-time notifications for voice messages and SMS
- Centralized dashboard for all communications
- Quick access to message details and caller information
- Mark messages as read or archived
- Organize and prioritize incoming messages
Quick Outbound SMS Replies
Respond to caller messages instantly via SMS directly from your dashboard. Perfect for fast follow-ups, appointment confirmations, or answering simple questions without making a phone call.
- Send SMS replies directly from the dashboard
- Quick response to voice messages and missed calls
- Convenient alternative to phone call follow-ups
- Full message thread history with each caller
- Available on Growth plan and above