AI Receptionist vs $30-$50/User/Month Platform
TL;DR Aircall charges $30-$50/user/month with a 3-user minimum ($90-$150/mo baseline), plus $9-$15/user for AI add-ons. Dialbox offers unlimited AI calls from $59/mo CAD with no per-user pricing and PIPEDA compliance.
Aircall is an enterprise cloud phone platform starting at $30/user/month with a mandatory 3-user minimum. AI features cost extra ($9-$15/user). Dialbox provides dedicated AI phone answering with PIPEDA compliance at a fraction of the cost, perfect for Canadian SMBs.
Why businesses look for Aircall alternatives
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3-user minimum inflates costs. Even solo businesses pay for 3 users ($90+/mo).
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AI features cost extra. $9-$15/user/month on top of base pricing.
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International calls and SMS charged separately. Hidden fees add up fast.
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Complex setup requires IT resources. Not plug-and-play.
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Built for large teams, not SMBs who just need calls answered.
What is Aircall?
Aircall is an enterprise cloud phone platform with Essentials at $30/user/month (or $40/user monthly billing) and Professional at $50/user/month. A 3-user minimum is required. AI features (AI Assist at $9/user, Analytics+ at $15/user) cost extra. International calls and SMS are charged separately.
What is Dialbox?
Dialbox is a Canadian AI phone answering service built specifically for Canadian businesses. Unlike services with per-call or per-minute pricing, Dialbox offers unlimited calls with flat monthly rates. Our AI provides consistent quality 24/7, bilingual support in English and French, and full PIPEDA compliance. We integrate seamlessly with your CRM, calendar, and business tools to capture leads, book appointments, and convert more callers into customers.
Ready to replace voicemail with AI? Dialbox answers every call professionally, 24/7.
Dialbox vs Aircall
See why Canadian businesses are choosing Dialbox.
Dialbox
- Flat pricing from $59/mo CAD
- AI included, no add-ons needed
- Purpose-built AI receptionist
- PIPEDA compliant with Canadian data storage
- Instant self-service setup
- Bilingual (English and French) included
- Perfect for solo and SMB
Aircall
- $30-$50/user/mo with 3-user minimum ($90-$150/mo baseline)
- AI features cost $9-$15/user/mo extra
- Phone platform that needs configuration for reception
- Enterprise compliance, US/EU focused
- Complex setup requiring IT resources
- Multi-language available but requires setup
- Designed for teams of 3+ users
Dialbox by the numbers
Key Benefits of Dialbox vs Aircall
- No per-user pricing or minimums
- AI included, no add-on fees
- PIPEDA-compliant for Canadian businesses
- Instant setup without IT team
- Bilingual support (English and French)
- Built for SMBs, not enterprises
Which should you choose?
Here's a simple framework to help you decide.
Choose Aircall when...
- You need a full enterprise phone platform
- You have a large sales/support team (10+ users)
- You need advanced call center features
- You have IT resources for setup and maintenance
Choose Dialbox when...
RECOMMENDED- You're a Canadian SMB needing PIPEDA compliance
- You want AI reception without per-user pricing
- You're solo or small team without 3-user minimums
- You want AI included, not as a paid add-on
- You need instant setup without IT
- You need bilingual support (English and French)
Switching from Aircall
What transfers
- Your existing phone number (via forwarding)
- Business hours and availability settings
- Custom greetings and call scripts
- FAQ responses and common scenarios
Migration support
Self-service setup in under 10 minutes. No IT team required.
Timeline
Most businesses go live same day.
Frequently Asked Questions
Common questions about switching from Aircall to Dialbox
How does Dialbox differ from Aircall?
Aircall is an enterprise phone platform with AI as paid add-ons ($9-$15/user). Dialbox is a dedicated AI receptionist for SMBs with AI included, no per-user pricing, and PIPEDA compliance.
Which is more affordable?
Dialbox is significantly cheaper. Aircall requires 3 users minimum at $30-$50/user ($90-$150/mo baseline), plus AI add-ons. Dialbox offers flat pricing with AI included.
Do I need a full phone platform?
If you just need AI to answer calls, Dialbox is purpose-built for that. Aircall is overkill unless you need full call center features for large teams.
Which is easier to set up?
Dialbox offers instant self-service setup in minutes with no IT needed. Aircall requires configuration and onboarding for enterprise features.
Ready to Leave Aircall Behind?
Join Canadian businesses enjoying unlimited AI calls with predictable pricing and PIPEDA compliance.