Use Case

Collect What You're Owed

Outstanding invoices drain your cash flow. But collection calls are awkward, time-consuming, and often avoided. Dialbox makes professional payment reminder calls on your behalf. Friendly, persistent, and effective.

The Reality

Uncollected Invoices Hurt Your Business

Small businesses are owed an average of $84,000 in unpaid invoices at any given time. Most business owners avoid making collection calls because they're uncomfortable. The result: growing accounts receivable and cash flow problems.

$84,000

average unpaid invoices for small businesses

60%

of small business owners avoid making collection calls

73%

of overdue invoices are paid within 2 weeks of a phone reminder

How It Works

How Dialbox Handles Payment Collection Calls

Our AI phone answering service takes care of everything from the first ring to the follow-up.

01

Upload Overdue Accounts

Provide a list of overdue accounts with contact details and amounts owed.

02

AI Makes the Call

Dialbox calls each account with a friendly, professional reminder about their outstanding balance.

03

Payment Arranged

The AI can provide payment instructions, offer payment plans, or schedule a callback with your team.

04

Results Tracked

See which accounts were reached, promised to pay, or need escalation.

Cost Savings

What You're Paying Now vs. Dialbox

The old way costs more and does less. Here's the math.

Collection agency (25-50% of collected amount)

$2,500-$5,000/mo for $10K in collections
Limited hours
Per-minute charges

Dialbox

From $59/mo
Available 24/7
Unlimited calls included
Keep 95%+ of collected amounts
Built In

Everything You Need, Nothing You Don't

Every feature works together so you can replace voicemail with AI that actually helps your callers.

Outbound calling
Payment reminders
Escalation tracking
Call scheduling
Result reporting
Custom scripts
Case Study

See It in Action

Smile Dental Group

Multi-location dental practice with $120K in overdue balances

The Challenge

Over $120,000 in outstanding patient balances. Office managers didn't have time for collection calls and felt uncomfortable making them.

The Solution

Dialbox calls overdue accounts weekly with friendly reminders, payment instructions, and the option to set up payment plans.

Results

$45,000 collected in the first 60 days
68% of contacted patients made a payment within 2 weeks
Zero patient complaints about the collection process
Office managers freed from uncomfortable collection calls
FAQ

Frequently Asked Questions

Everything you need to know about payment collection calls.

Is AI-powered payment collection professional and appropriate?

Absolutely. Dialbox uses a friendly, non-aggressive tone. The goal is to remind, not harass. Calls follow best practices for professional payment reminders.

Can the AI offer payment plans?

Yes. Configure payment plan options and the AI can offer them to callers who can't pay the full amount right away.

How often will Dialbox call overdue accounts?

You control the frequency. Common setups include weekly reminders until payment is received or escalation after a set number of attempts.

Does this comply with collection regulations?

Dialbox follows Canadian and US regulations for payment reminders. It doesn't use aggressive tactics and respects do-not-call requests.

Ready to stop missing calls?

Your next customer is calling.
Make sure someone answers.

Set up payment collection calls with Dialbox in minutes. Try free for 7 days.

New Lead - Sarah Mitchell

(416) 555-0189 ยท 2 min call

Qualified

AI Summary

Homeowner needs emergency furnace repair. Unit making loud noise and not heating. Available tomorrow morning. Wants callback within the hour.

Urgency

High

Sentiment

๐Ÿ˜Š Positive

Action

Callback

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