Your Team Is Too Busy for Constant Phone Calls
With a small team, everyone wears multiple hats. The person answering phones is also doing accounting, managing projects, and serving customers. Dialbox takes the phone off your team's plate so they can focus on the work that actually grows your business.
Why Small Teams (2-5 Employees) Struggle With Phones
Everyone Answers the Phone
No dedicated receptionist means whoever is closest picks up. Quality and consistency vary wildly.
Peak Hours Overwhelm
When 3 calls come in at once, your team of 3 can only handle one. The other 2 callers hang up.
After-Hours Gap
Your small team goes home at 5 PM. Customers do not stop calling.
Training Takes Time
Every new hire needs to learn how to handle phone calls properly. With high turnover, you are always retraining.
Features That Matter for Small Teams (2-5 Employees)
Our AI phone answering service is built for businesses like yours.
Overflow Handling
When your team is busy, Dialbox catches the next call seamlessly.
Never lose a lead because all your staff are occupied.
After-Hours Coverage
Dialbox takes over when your team goes home.
48% of calls come outside business hours. Capture them all.
Consistent Experience
Every caller gets the same professional greeting and handling.
No more inconsistent service depending on who answers.
Team Notifications
Route call summaries to the right team member automatically.
Sales calls go to the sales person. Support calls go to support.
Calendar Integration
Book appointments for any team member based on their individual calendar.
Customers book directly without needing to talk to multiple people.
Recommended: Scale Plan
Most small teams (2-5 employees) start with our Scale plan. Replace voicemail with AI for a fraction of the cost of hiring.
Small Teams (2-5 Employees) We Serve
Explore how we help specific industries.
Real Results
Bright Eyes Optometry
The Challenge
Office manager was spending 3 hours daily on the phone instead of managing the office. Peak-hour calls went to voicemail. 25% of new patient leads were lost.
The Solution
Dialbox handles overflow calls and after-hours inquiries. Office manager reviews call summaries and follows up on priority items.
Results
Frequently Asked Questions
Can Dialbox route calls to different team members?
Yes. Based on the caller's needs, Dialbox can route notifications to specific team members or transfer live calls to the right person.
Can we still answer some calls ourselves?
Absolutely. Set Dialbox as overflow only. It activates when your team is busy or unavailable. You stay in control.
How does it work with multiple team calendars?
Dialbox can manage individual calendars for each team member, booking the right person based on the service requested.
What plan should we choose for a small team?
The Scale plan is ideal for small teams. It includes team routing, multiple calendars, and priority support.
Your phone is your business.
Make it work for you.
Join small teams (2-5 employees) who trust Dialbox for professional AI phone answering. 7-day free trial.
New Lead - Sarah Mitchell
(416) 555-0189 · 2 min call
AI Summary
Homeowner needs emergency furnace repair. Unit making loud noise and not heating. Available tomorrow morning. Wants callback within the hour.