Professional Phone Handling for Professional Firms
Your clients expect a premium experience from the first phone call. A voicemail or an unprofessional greeting undermines your reputation. Dialbox provides the polished, confidential phone handling that professional services firms demand.
Why Professional Services Firms Struggle With Phones
First Impression Matters
A prospective client who reaches voicemail assumes you are too small, too busy, or not interested.
Confidentiality Is Non-Negotiable
Client calls contain sensitive information. Phone handling must meet compliance requirements.
Billable Hour Interruptions
Every phone interruption costs your firm in billable hours and focus.
Intake Consistency
Different staff members collect different information. New client intake is inconsistent.
Features That Matter for Professional Services Firms
Our AI phone answering service is built for businesses like yours.
Professional Greeting
AI answers with your firm name and follows your scripts precisely.
Callers experience a premium, professional interaction every time.
Secure Call Handling
Encrypted data handling meets compliance requirements.
Client confidentiality is maintained throughout every interaction.
New Client Intake
AI conducts thorough intake using your custom questionnaire.
Consistent, complete intake data for every new client.
Conflict Check Support
AI collects necessary information for conflict checks before scheduling.
Avoid scheduling consultations with conflicted parties.
Priority Routing
Existing clients can be identified and routed to their contact.
VIP clients get the attention they expect.
Recommended: Growth Plan
Most professional services firms start with our Growth plan. Replace voicemail with AI for a fraction of the cost of hiring.
Professional Services Firms We Serve
Explore how we help specific industries.
Real Results
Anderson & Clarke LLP
The Challenge
Receptionist handled 80+ calls daily. During lunch and after hours, calls went to voicemail. New client intake was inconsistent across paralegals.
The Solution
Dialbox handles overflow, after-hours, and new client intake calls. All calls follow the firm's precise scripts.
Results
Frequently Asked Questions
Is Dialbox appropriate for a professional services firm?
Dialbox is built for professional services. Encrypted data handling, customizable scripts, and a polished phone experience that matches the standards your clients expect.
Can it handle confidential client information?
Yes. All data is encrypted in transit and at rest. Dialbox meets the security requirements of law firms, accounting firms, and other professional services businesses.
Can the AI conduct new client intake?
Yes. Configure your intake questionnaire and the AI walks new callers through it conversationally. You receive complete intake data before the first meeting.
Will it sound professional enough for our clients?
Dialbox sounds natural and polished. It follows your exact scripts and tone. Most callers cannot tell they are speaking with AI.
Your phone is your business.
Make it work for you.
Join professional services firms who trust Dialbox for professional AI phone answering. 7-day free trial.
New Lead - Sarah Mitchell
(416) 555-0189 · 2 min call
AI Summary
Homeowner needs emergency furnace repair. Unit making loud noise and not heating. Available tomorrow morning. Wants callback within the hour.