One AI. Every Location. Same Quality.
Managing phones across multiple locations is chaos. Different staff, different quality, different information. Dialbox gives every location the same professional phone experience, managed from one dashboard. Your customers get consistency. You get control.
Why Multi-Location Businesses Struggle With Phones
Inconsistent Service
Location A answers in 2 rings. Location B sends callers to voicemail. Your brand suffers.
Expensive to Staff
A receptionist at each location costs $3,000-$4,000/month per location. For 5 locations, that is $15,000-$20,000/month.
No Centralized View
You cannot see call volumes, missed calls, or lead quality across locations without manual reporting.
Training Is Never Consistent
Each location trains differently. New hires at Location C do not follow the same scripts as Location A.
Features That Matter for Multi-Location Businesses
Our AI phone answering service is built for businesses like yours.
Location-Specific Answering
Each location has its own number, greeting, and scripts.
Callers get the right location experience. "Thank you for calling our Downtown office."
Centralized Dashboard
View call data across all locations in one place.
See which locations are busy, which are missing calls, and where to invest.
Per-Location Calendars
Book appointments at the correct location with the right staff.
No cross-location booking errors. Every appointment goes to the right place.
Cross-Location Routing
If one location is full, offer the caller an appointment at a nearby location.
Maximize bookings across your network.
Consolidated Billing
One bill for all locations. Per-location cost breakdown included.
Simplified accounting with location-level cost visibility.
Recommended: Growth Plan
Most multi-location businesses start with our Growth plan. Replace voicemail with AI for a fraction of the cost of hiring.
Multi-Location Businesses We Serve
Explore how we help specific industries.
Real Results
PeakFit Physiotherapy
The Challenge
Each location had its own receptionist with different skills. Patient experience varied wildly. Two locations had chronic receptionist turnover.
The Solution
Dialbox provides AI answering across all 4 locations with location-specific scripts, calendars, and staff routing.
Results
Frequently Asked Questions
How do I set up multiple locations?
Each location gets its own profile with a phone number, greeting, scripts, calendar, and staff. Manage everything from one central dashboard.
Can each location have different business hours?
Yes. Each location has its own schedule. The AI knows when each location is open and adjusts its responses and booking accordingly.
Is there volume pricing for multiple locations?
Contact our sales team for multi-location pricing. We offer volume discounts for businesses with 3+ locations.
Can callers be transferred between locations?
Yes. If a caller needs a different location, the AI can transfer them live or book an appointment at the preferred location.
Your phone is your business.
Make it work for you.
Join multi-location businesses who trust Dialbox for professional AI phone answering. 7-day free trial.
New Lead - Sarah Mitchell
(416) 555-0189 · 2 min call
AI Summary
Homeowner needs emergency furnace repair. Unit making loud noise and not heating. Available tomorrow morning. Wants callback within the hour.