Capture Leads While Your Crew Is on the Job
Your best technicians are on job sites, not at a desk. When the phone rings, it goes to voicemail. When voicemail is full, it goes to your competitor. Dialbox answers every call, captures the lead, and dispatches emergencies. Your crew stays on the job. Your phone stays answered.
Why Home Service Businesses Struggle With Phones
Crew on Sites
Your team is hands-deep in a job. They cannot stop to answer the phone safely or professionally.
Emergency Calls at Night
A burst pipe at midnight needs immediate attention. But your on-call tech is asleep.
Seasonal Spikes
Summer AC season or winter heating emergencies triple your call volume overnight.
Lead Capture Is Poor
When someone does answer, they jot a name on a sticky note. Half the leads are lost.
Features That Matter for Home Service Businesses
Our AI phone answering service is built for businesses like yours.
Emergency Triage
AI identifies emergencies and escalates to on-call staff immediately.
Real emergencies get immediate attention. Routine requests wait until morning.
Job Details Capture
AI collects address, problem description, access instructions, and urgency.
Dispatched technicians arrive prepared with full context.
After-Hours Coverage
Calls answered 24/7, including weekends and holidays.
Home emergencies do not wait for business hours.
Instant Dispatch
Emergency calls notify on-call staff via text with full details.
Response time is everything for emergency service businesses.
Seasonal Scaling
Handle 10 or 100 simultaneous calls without adding staff.
Peak season call spikes no longer mean missed leads.
Recommended: Scale Plan
Most home service businesses start with our Scale plan. Replace voicemail with AI for a fraction of the cost of hiring.
Home Service Businesses We Serve
Explore how we help specific industries.
Real Results
Reliable Home Services
The Challenge
Dispatcher could not handle peak-season call volumes. 35% of calls went to voicemail. Emergency calls at night went unanswered until morning.
The Solution
Dialbox answers all calls 24/7, triages emergencies to on-call technicians, and captures routine leads for next-day dispatch.
Results
Frequently Asked Questions
Can the AI dispatch emergency jobs?
The AI identifies emergencies, collects all job details (address, problem, access info), and immediately notifies your on-call technician via text or call transfer.
How does it handle seasonal call spikes?
Dialbox handles unlimited simultaneous calls. Whether your call volume doubles or triples during peak season, every call is answered.
Can it give quotes or pricing?
You can configure the AI to provide standard pricing for common services or collect job details for a custom quote from your team.
Does it work when my team has dirty hands on a job?
That is exactly the point. Your team does their job. Dialbox does the phone work. They get a clean summary when they are done.
Your phone is your business.
Make it work for you.
Join home service businesses who trust Dialbox for professional AI phone answering. 7-day free trial.
New Lead - Sarah Mitchell
(416) 555-0189 · 2 min call
AI Summary
Homeowner needs emergency furnace repair. Unit making loud noise and not heating. Available tomorrow morning. Wants callback within the hour.