Scale Your Phones Without Scaling Your Headcount
Your business is growing. Call volumes are increasing. But hiring another receptionist every time the phone gets busy is not sustainable. Dialbox scales with your growth, handling any volume of calls without adding to your payroll.
Why Growing Businesses (5-20 Employees) Struggle With Phones
Call Volume Outpaces Hiring
You are growing 30% year over year, but you cannot hire a new receptionist every quarter.
Quality Drops During Growth
As you scale, phone handling quality suffers. New hires are not trained. Hold times increase.
Multi-Department Routing
Callers need to reach sales, support, or operations. Your current system cannot route effectively.
Inconsistent Brand Experience
Different team members give different information to callers. Your brand voice is not consistent.
Features That Matter for Growing Businesses (5-20 Employees)
Our AI phone answering service is built for businesses like yours.
Unlimited Capacity
Handle 5 calls or 500 calls. Dialbox scales instantly.
No more capacity planning. Your phones scale with your business.
Department Routing
AI determines the caller's need and routes to the right department.
Sales calls go to sales. Support calls go to support. No transfers needed.
Brand Consistency
Every caller gets the same professional, on-brand experience.
Your brand voice is maintained regardless of call volume.
CRM Integration
Call data flows directly into HubSpot, Google Sheets, or your CRM.
No manual data entry. Your team works from a single source of truth.
Analytics Dashboard
See call volumes, peak hours, lead quality, and team performance.
Data-driven decisions about staffing, marketing, and operations.
Recommended: Growth Plan
Most growing businesses (5-20 employees) start with our Growth plan. Replace voicemail with AI for a fraction of the cost of hiring.
Growing Businesses (5-20 Employees) We Serve
Explore how we help specific industries.
Real Results
TrueNorth Plumbing & HVAC
The Challenge
Growing from 5 to 12 employees doubled call volume. Office staff could not keep up. Hiring a third receptionist was too expensive.
The Solution
Dialbox handles all inbound calls, qualifies leads, and dispatches emergency requests directly to the on-call technician.
Results
Frequently Asked Questions
Can Dialbox handle the call volumes of a growing business?
Dialbox handles unlimited simultaneous calls. Whether you get 50 or 500 calls per day, every one is answered instantly.
How does department routing work?
The AI asks the caller about their needs and routes accordingly. Sales inquiries go to your sales team, support requests go to support, and emergencies get escalated immediately.
Can we integrate with our existing CRM?
Yes. Dialbox integrates with HubSpot, Google Sheets, Notion, and hundreds of tools through direct integrations and webhooks.
What happens when we add new team members?
Add new team members to Dialbox in minutes. Update routing rules, add calendars, and set notification preferences without any technical work.
Your phone is your business.
Make it work for you.
Join growing businesses (5-20 employees) who trust Dialbox for professional AI phone answering. 7-day free trial.
New Lead - Sarah Mitchell
(416) 555-0189 · 2 min call
AI Summary
Homeowner needs emergency furnace repair. Unit making loud noise and not heating. Available tomorrow morning. Wants callback within the hour.