Best AI Answering Services in Canada (2025 Comparison)
Comprehensive 2025 comparison of Canada's leading AI phone answering services, Dialbox, Ask Benny, Virtual Assistant Canada, and LeadsMagnet AI, covering pricing, features, and PIPEDA compliance so you can choose the right virtual receptionist for your business.
Published on June 10, 2025 by Andrew Jacobs
- #AI answering
- #Canada
- #virtual receptionist
- #Dialbox
- #Ask Benny
- #Virtual Assistant Canada
- #LeadsMagnet AI
- #PIPEDA
- #small business
Best AI Answering Services in Canada (2025)
Looking for the right Canadian AI answering service? We analysed the Canadian providers that explicitly offer voice-based AI receptionists. Below you’ll find an up-to-date comparison of Dialbox, Ask Benny, Virtual Assistant Canada, and LeadsMagnet AI so you can pick the perfect fit for your business.
Quick Comparison Table
| Service | Starting Price | Free Trial | 24/7 | Key Differentiator |
|---|---|---|---|---|
| Dialbox | Flat monthly fee (unlimited calls) | 25 free mins | ✅ | Built-in CRM & calendar sync with data stored in Canadian data centers |
| Ask Benny | Pay-as-you-go minutes | 7 days | ✅ | SMS-first setup wizard with intuitive configuration |
| Virtual Assistant Canada | 500 minutes included, then per-minute | No | ✅ | Human script updates each month for continuous improvement |
| LeadsMagnet AI | Custom quote | Demo request | ✅ | Industry-specific AI receptionist with Canadian data hosting |
Note: We intentionally left out services such as AnswerConnect, AnswerPlus, and Veta Virtual because they rely on human operators rather than AI speech technology.
1. Dialbox
Dialbox is a purpose-built AI phone receptionist created for Canadian small businesses. It answers every call instantly, speaks both English and French, and integrates with popular calendars (Google, Outlook, Calendly) to book appointments in real time.
Stand-out features
- Unlimited concurrent calls , zero busy signals.
- End-to-end PIPEDA compliance.
- Smart lead capture: transcripts, sentiment analysis, and CRM sync.
- Flat, predictable pricing starting at CAD $69/CAD/month with no per-minute fees.
Ideal for
Businesses that handle high call volumes, require strict privacy compliance, and want actionable call analytics.
2. Ask Benny
Ask Benny positions itself as an “AI virtual receptionist” for Canadian entrepreneurs. Setup is quick via their website, and the bot can answer routine calls, route to voicemail, or forward hot leads.
Key pros
- Minute-based pricing can be cheaper for micro-businesses with less than 150 calls/month.
- Solid core functionality: greeting, FAQ responses, basic call routing.
- 7-day trial to test before you buy.
Cons to consider
- Pay-as-you-go model becomes expensive as call volume grows.
- English-only voice; no French support announced for 2025.
- Limited analytics, and CRM integration (no full-text transcript search).
3. Virtual Assistant Canada (AI Receptionist)
While Virtual Assistant Canada is best known for human VAs, its AI Receptionist tier offers automated phone answering powered by conversational AI.
Highlights
- Tiered plans include 500 minutes then per-minute overage.
- Custom scripts reviewed monthly by their team to refine responses.
- Optional bilingual support (English/French) at higher tiers.
Watch-outs
- Manual script updates mean improvements aren’t real-time.
- No free trial; setup fee applies for bespoke configuration.
- Analytics limited to call summaries emailed daily.
4. LeadsMagnet AI
LeadsMagnet AI markets a 24/7 AI-powered virtual receptionist designed specifically for Canadian businesses. With headquarters in Brampton, Ontario, the platform emphasizes PIPEDA-compliant data handling and healthcare-grade security.
Highlights
- Customisable AI that answers calls, schedules appointments, and updates CRMs.
- Industry-tailored voice models for dental, legal, real-estate, and more.
- Multiple pricing tiers (Basic, Pro, Enterprise) with annual-billing discounts.
- Dedicated Canadian support team and bilingual (EN/FR) option.
Watch-outs
- Pricing available only via sales quote, may not suit very small budgets.
- Feature depth varies by tier; appointment booking requires Pro plan or higher.
- Limited public documentation; set-up assistance required for advanced flows.
Choosing the Right Canadian AI Answering Service
- Estimate your call volume. If you routinely exceed 200 calls/month, Dialbox will likely cost less than minute-based competitors.
- Website Bot Functionality Only Dialbox offer a website widget that be placed on your website to handle calls, in addition to voice calling.
- Look at integration depth. Consider calendar, CRM, and text-back workflows. Dialbox offers native integrations, whereas other services may rely on Zapier or manual export.
- Test voice quality. Scripted bots can sound robotic. Always call the vendor’s demo line before committing.
Frequently Asked Questions
Are AI answering services legal in Canada?
Yes, as long as they comply with PIPEDA and provincial privacy regulations. Reputable vendors encrypt call data and host servers in Canadian data centres.
Can AI receptionists handle both English and French?
Dialbox provides fully bilingual support. Ask Benny currently supports English only, while Virtual Assistant Canada and LeadsMagnet AI offer French for an added fee.
How accurate is call transcription?
Modern speech-to-text models achieve >95% accuracy on Canadian English and French accents. Accuracy may vary with background noise or poor connection.
The Bottom Line
AI answering services help Canadian businesses capture more leads, deliver 24/7 service, and cut labour costs. Among the available options, Dialbox stands out for its flexible pricing, generous free tier, deep integrations, and airtight compliance, while Ask Benny, Virtual Assistant Canada, and LeadsMagnet AI remain viable for lower-volume use cases or specific industry needs.
Updated 11 June 2025. We’ll continue to monitor the market and refresh this guide as new Canadian AI answering platforms emerge.