Dialbox + Slack

Never Miss What Happened on a Call

Your team is in Slack. Your call data is in Dialbox. The gap means missed follow-ups and slow responses. Dialbox closes it. Every call summary lands in your Slack channel within seconds. Caller name, AI summary, sentiment. No one needs to ask "what did they want?"

Slack integration with Dialbox AI for real-time call notifications and team alerts
Key Features

Dialbox + Slack

Discover how Dialbox and Slack work together to enhance your business operations.

Call summaries posted within seconds of each call ending

AI-generated conversation summaries in every message

Sentiment indicators showing caller mood at a glance

Route alerts to different channels by call type or urgency

Click-to-call links for one-tap follow-up

Why Connect

Dialbox + Slack

1

Stop checking dashboards. Call updates come to where your team already works

2

Respond faster. Hot leads get followed up in minutes, not hours

3

Skip the recap meetings. Everyone sees what happened on each call

4

Route smart. Sales calls go to #sales, support calls go to #support

5

Keep a searchable history. Every call summary stays in your Slack archive

Who Benefits

Dialbox + Slack

This powerful integration is ideal for a wide range of businesses and professionals.

Sales teams jumping on hot leads before they go cold
Support teams coordinating on customer issues
Managers tracking call activity without micromanaging
Small businesses keeping everyone on the same page
Remote teams staying informed across time zones
FAQ

Questions You Might Have

Get quick answers about connecting Dialbox with Slack.

What information appears in Slack notifications?

Caller name, phone number, call duration, AI summary, and sentiment (positive/neutral/negative). You choose which fields appear. Most teams keep it concise.

Can I route different calls to different Slack channels?

Yes. Set rules based on call type, sentiment, or keywords mentioned. Urgent calls can go to #urgent-alerts while routine calls go to #general.

How quickly do notifications appear in Slack?

Within seconds of a call ending. As soon as Dialbox generates the summary, it posts to your channel. No delays, no batching.

New Lead - Sarah Mitchell

(416) 555-0189 ยท 2 min call

Qualified

AI Summary

Homeowner needs emergency furnace repair. Unit making loud noise and not heating. Available tomorrow morning. Wants callback within the hour.

Urgency

High

Sentiment

๐Ÿ˜Š Positive

Action

Callback

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