Elevate Your Field Service Business with Jobber + Dialbox

The integration works seamlessly in the background. When a customer calls, our AI answers and conducts a natural conversation to gather all the details needed for a service job. It qualifies the request based on your specific criteria (service type, location, urgency, etc.) and then instantly creates properly formatted client profiles and job tickets in your Jobber account. All information is structured exactly as your team needs it, with proper categorization, priority levels, and scheduling details—ready for dispatch without any manual data entry or phone tag.

Absolutely! Dialbox connects directly to your Jobber calendar system to check real-time availability of your technicians and service slots. Based on the service request details and your business rules, it can schedule jobs into appropriate time slots, assign them to the right team members based on skills and location, and even provide customers with accurate arrival windows. You can set custom rules for different service types, priority levels, and team assignments—all working automatically 24/7.

Dialbox securely integrates with your entire Jobber ecosystem. It can access and update client records (including contact details, service history, and preferences), create and modify job tickets with all necessary details, check and update technician schedules, add detailed notes from conversations, create follow-up tasks, and even trigger automated communications like confirmation messages. The integration is bi-directional, so any changes in either system are properly synchronized, ensuring your team always has the most current information.