Elevate Patient Care with Jane App + Dialbox

Our integration connects directly to your Jane App calendar system in real-time. When a patient calls, Dialbox's AI conducts a natural conversation to understand their needs, checks practitioner availability instantly, and books the appointment with the right practitioner for the appropriate duration. The AI understands your clinic's specific appointment types, practitioner specialties, and scheduling rules. It can handle complex scenarios like finding the earliest available slot, booking recurring appointments, or scheduling with a patient's preferred practitioner. All bookings appear immediately in your Jane App calendar with complete patient details and appointment notes, ready for your team to review.

Absolutely! Dialbox excels at new patient intake. When a new patient calls, our AI guides them through a conversational registration process that feels natural and caring. It collects all essential information—contact details, date of birth, insurance information, referral source, reason for visit, medical history highlights, and more—using your clinic's specific intake questions. This information is then used to create a complete patient profile directly in Jane App, with all fields properly formatted and categorized. When the patient arrives for their first appointment, their information is already in the system, eliminating clipboard paperwork and reducing wait times. This creates an exceptional first impression while saving your staff significant administrative time.

Patient privacy and data security are our top priorities. Our integration with Jane App is built to exceed healthcare compliance standards, including HIPAA and PIPEDA requirements. We use end-to-end encryption for all data transfers, and sensitive patient health information remains securely within your Jane App environment. Dialbox acts as a secure conduit, never storing protected health information unnecessarily. We maintain strict access controls, regular security audits, and follow healthcare best practices for data handling. Our team includes healthcare compliance experts who ensure the integration meets the unique security needs of health and wellness practices. You can confidently tell your patients that their information is protected at every step of the process.