Dialbox + Housecall Pro
Transform Your Field Service Business with Housecall Pro + Dialbox
Dialbox's AI receptionist seamlessly integrates with your Housecall Pro account to answer calls 24/7, book jobs, capture leads, and provide instant answers to customer inquiries. Free your team to focus on delivering exceptional service in the field.
Key Features of Our Housecall Pro Integration
Boost efficiency and customer satisfaction with these powerful integration capabilities.
24/7 AI-powered call answering
Capture every service request 24/7 with intelligent call answering that books jobs and captures leads automatically.
Direct scheduling integration
Instantly book appointments in your Housecall Pro calendar based on real-time team availability.
Automated customer creation
Automatically create new customer profiles and job requests in Housecall Pro from call conversations.
Service inquiry handling
Handle service area, pricing, and availability questions instantly without human intervention.
Customizable call scripts
Personalize AI responses to reflect your specific service offerings and unique brand voice.
Benefits for Your Business
Transform your home service business with our Housecall Pro integration.
Never miss a lead
Convert after-hours and weekend calls into booked jobs and qualified leads.
Improve customer satisfaction
Eliminate missed calls and phone tag with instant, accurate responses to customer inquiries.
Increase staff productivity
Eliminate phone interruptions so your team can focus on higher-value, revenue-generating tasks.
Ensure data accuracy
Ensure consistent, accurate customer data and job details in your Housecall Pro system.
Optimize dispatch efficiency
Streamline field operations with properly qualified jobs and clear technician instructions.
Who Can Benefit?
Perfect for these home service businesses:
- HVAC contractors
- Plumbing companies
- Electricians
- Landscaping and lawn care businesses
- Cleaning services
- Appliance repair technicians
- Any field service business using Housecall Pro for operations management
Frequently Asked Questions
Common questions about the Dialbox + Housecall Pro integration.
How does Dialbox book jobs into Housecall Pro?
Dialbox's AI securely connects to your Housecall Pro account to access real-time availability. When customers call to schedule service, the AI finds optimal time slots and creates properly formatted jobs in Housecall Pro, complete with technician assignments when needed.
Can Dialbox capture lead information for new customers?
Yes! When new customers call, Dialbox captures all essential information, name, address, contact details, and service requirements, and automatically creates complete customer profiles and job requests in your Housecall Pro system.
What happens if a customer has an emergency service request?
Dialbox recognizes emergency keywords and follows your custom urgent service protocols. This can include immediately transferring calls to on-call technicians, providing emergency contact information, or prioritizing the job in your scheduling system with proper urgency flags.