Dialbox provides AI reception for Canadian small service businesses. It answers inbound calls when you are on a job, with a client, or finished for the day.
Reception that fits a working day
A plumber cannot always pick up while repairing a leak. A massage therapist cannot interrupt a treatment to take a booking call. A small accounting practice needs useful messages while staff focus on client work.
Dialbox greets callers in your business name, answers configured business questions, and collects the details your team needs to respond. It can transfer callers to configured staff and book appointments through supported connected calendars. Available booking actions depend on the integration.
Keep the next step clear
Use Playbooks to define caller situations, the information to collect, and approved outcomes. For example, an estimate inquiry can capture the service required, service address, and caller’s contact details for staff review.
Caller history and contact records help your team pick up the conversation. SMS replies to contacts support reception conversations. Business Phone supports staff handling calls and transfers.
Start with the calls you need covered
Choose after-hours coverage, overflow when you are busy, or broader inbound reception. Add your hours, services, greeting, booking rules, and staff handoff instructions. Test common calls before forwarding customer traffic.
Compare answered calls, complete messages, bookings, and staff follow-up time with your current process. Results depend on your call mix, configuration, and how your team handles the next step.
Review Dialbox pricing or explore AI phone answering in Canada. The 7-day trial requires a credit card. Cancel anytime.
