# Dialbox Pricing

Last updated: April 22, 2026

Website: https://dialbox.ca
Pricing page: https://dialbox.ca/pricing
Contact: hello@dialbox.ca
Phone: (249) 209-5699
Currency: CAD
Region: Canada
Free trial: 7 days
Credit card required at sign-up: Yes
Unlimited inbound call minutes: Yes
Per-minute fees: No

## Plans

### Starter
- Monthly billing: 65 CAD/month
- Annual billing: 59 CAD/month
- Best for: Small businesses that want 24/7 AI answering with unlimited inbound minutes.
- Includes:
  - Unlimited inbound call minutes
  - Unlimited simultaneous calls
  - AI trained on your business details, services, products, and FAQs
  - Message taking with caller details
  - Intelligent contacts list
  - Staff and contacts directory
  - Ring before AI
  - Service areas
  - Website Chatbot
  - Website Forms
- Limits:
  - Max inbound call duration: 10 minutes
  - Live transfer to 1 external number by default

### Scale
- Monthly billing: 139 CAD/month
- Annual billing: 125 CAD/month
- Best for: Growing teams that need texting, booking, and more transfer flexibility.
- Includes:
  - Everything in Starter
  - Two-way SMS and MMS with AI
  - Automatic SMS translation
  - Team calendar bookings
  - Text During Call
  - Text After Call
  - Quick Replies with merge tags and media
  - CRM and data integrations
  - Website Forms without Dialbox branding
- Limits:
  - Max inbound call duration: 10 minutes
  - Max outbound AI call duration: 5 minutes
  - Live transfer to 3 external numbers by default

### Growth
- Monthly billing: 299 CAD/month
- Annual billing: 269 CAD/month
- Best for: Established businesses that need advanced automation, richer knowledge, and longer AI calls.
- Includes:
  - Everything in Scale
  - Knowledge base corpus
  - Advanced Flow Builder with branching, loops, calculator, and data API
  - Longer inbound and outbound AI call limits
  - More live transfer capacity
  - Front Desk Kiosk eligibility
- Limits:
  - Max inbound call duration: 20 minutes
  - Max outbound AI call duration: 10 minutes
  - Live transfer to 7 external numbers by default

## Add-ons

| Add-on | Monthly | Annual | Billing unit |
| --- | --- | --- | --- |
| Phone Line | 25 CAD/month | 21 CAD/month billed annually | Per extension |
| Assist | 19 CAD/month | 16 CAD/month billed annually | Per user |
| Voice Station | 39 CAD/month | 33 CAD/month billed annually | Per station |
| Front Desk Kiosk | 269 CAD/month | 224 CAD/month billed annually | Per kiosk |
| Additional Location (Scale) | 54 CAD/month | 45 CAD/month billed annually | Per location |
| Additional Location (Growth) | 109 CAD/month | 91 CAD/month billed annually | Per location |
| 1-800 Toll-Free | 30 CAD/month | Not available | Per number |
| Outbound Calling | 59 CAD/month | 49 CAD/month billed annually | Per account |
| Additional External Routing | 10 CAD/month | 100 CAD/year | Per routing slot |

## Notes

- All add-ons require an active Virtual Receptionist plan.
- Phone Line unlocks manual outbound calling, SMS, and unlimited live transfer routing for staff with a line.
- If a team member has any two of Phone Line, Assist, or Voice Station, AI can make outbound calls and send SMS on their behalf.
- Website Chatbot is included on all plans.
- Website Forms are included on all plans.
- Pricing is transparent and available without a sales call.