# Dialbox

> Dialbox is an AI-powered business phone system for small teams in Canada and USA. Our Virtual Receptionist answers every call 24/7, qualifies callers, books appointments, and tells you who's worth your time. Our Team Phone System lets your whole team make outbound calls from your business number. No hardware. No per-minute fees. Just one number for your entire team.

## Core Information

- **Website**: https://dialbox.ca (Canada) | https://dialbox.us (USA)
- **Pricing**: Starting at $59 CAD/month
- **Compliance**: PIPEDA, CCPA, TCPA, and CASL compliant
- **Languages**: 26 languages including English/French
- **Contact**: hello@dialbox.ca

## Virtual Receptionist

AI answers every call, text, and chat. 24/7. Then it analyzes sentiment, detects urgency, and tells you exactly what needs your attention.

- Answers every call instantly. No voicemail, no hold music.
- Qualifies callers and filters spam automatically
- Books appointments directly into your calendar
- Summarizes calls so you know who to call back first
- Sends missed call text-backs to recover lost leads
- Visual flow builder for complex call routing
- 26 languages with real-time switching

### Channels
- Phone (inbound calls)
- SMS (two-way AI messaging)
- Website chat widget
- Kiosk check-in for walk-ins

## Team Phone System

Your whole team can make and receive calls from any browser. Every outbound call shows your business number. No hardware. No per-minute fees.

- Browser-based softphone. Call from anywhere.
- Your business name shows on every outbound call
- Phone extensions for team members (101, 102, etc.)
- Internal team chat for quick coordination
- All calls logged with full history
- Warm transfers with call context
- VIP routing. Key contacts bypass AI entirely.

### Team Line Pricing
- $20-25 per team line, unlimited calling
- No per-minute tracking
- No overage charges

## Why Businesses Choose Dialbox

- **Never miss a lead**: AI answers every call, 24/7/365
- **Know who to call back first**: AI qualifies callers and flags hot leads
- **Your time protected**: Scammers and tire-kickers handled automatically
- **Customers actually answer**: Your business name shows on outbound calls
- **Personal stays personal**: Work calls stay on work apps
- **No minute anxiety**: Unlimited everything. Predictable billing.
- **Compliance built in**: PIPEDA, CCPA, TCPA, and CASL compliant

## Documentation

### Main Pages
- [Homepage](https://dialbox.ca/) - AI-powered business phone system
- [Pricing](https://dialbox.ca/pricing) - Plans from $59-$299/month with feature comparison
- [Features](https://dialbox.ca/features) - Complete feature list and capabilities
- [Integrations](https://dialbox.ca/integrations) - Google, HubSpot, Calendly, Square, webhooks

### Landing Pages
- [AI Phone Answering Canada](https://dialbox.ca/ai-phone-answering-canada) - Comprehensive guide for Canada businesses
- [Replace Voicemail with AI](https://dialbox.ca/replace-voicemail-with-ai) - Why businesses switch from voicemail

### Industry Solutions
- [Dentists](https://dialbox.ca/industries/dentists) - AI answering for dental practices
- [Lawyers](https://dialbox.ca/industries/lawyers-legal-firms) - AI answering for law firms
- [Medical Clinics](https://dialbox.ca/industries/medical-clinics) - AI answering for healthcare
- [Real Estate](https://dialbox.ca/industries/real-estate-agents) - AI answering for realtors
- [Accountants](https://dialbox.ca/industries/accountants-bookkeepers) - AI answering for accounting
- [Plumbers](https://dialbox.ca/industries/plumbers) - 24/7 AI for plumbing emergencies
- [HVAC](https://dialbox.ca/industries/hvac-technicians) - AI answering for heating/cooling
- [Electricians](https://dialbox.ca/industries/electricians) - AI answering for electrical
- [Veterinary](https://dialbox.ca/industries/veterinary-clinics) - AI answering for vet practices
- [Contractors](https://dialbox.ca/industries/general-contractors) - AI answering for construction

### Competitor Comparisons
- [Alternatives](https://dialbox.ca/alternatives) - Compare AI answering services
- [vs Rosie](https://dialbox.ca/alternatives/rosie) - Dialbox vs Rosie
- [vs Lucy](https://dialbox.ca/alternatives/lucy) - Dialbox vs Lucy

### Blog
- [Blog](https://dialbox.ca/blog) - Articles on AI phone answering and business communication

## Service Coverage

Dialbox serves businesses across both Canada and USA:
- **Canada Website**: https://dialbox.ca
- **USA Website**: https://dialbox.us

## Frequently Asked Questions

**What is Dialbox?**
Dialbox is an AI-powered business phone system with two core services: a Virtual Receptionist that answers and qualifies inbound calls 24/7, and a Team Phone System that lets your team make outbound calls from your business number.

**What's the difference between Virtual Receptionist and Team Phone System?**
Virtual Receptionist handles inbound calls. AI answers, qualifies callers, books appointments, and prioritizes who needs a callback. Team Phone System handles outbound calls. Your team calls from a browser, and your business name shows on caller ID.

**Can my team make outbound calls?**
Yes. Every team member gets a browser-based softphone. Calls show your business name on caller ID, not personal numbers.

**Does my business name show when we call customers?**
Yes. Outbound calls display your business name on caller ID, so customers actually answer.

**What is missed call text-back?**
When AI can't reach a caller or they hang up, Dialbox automatically sends a follow-up text to recover the lead.

**How much does Dialbox cost?**
Plans start at $59 CAD/month. Team phone lines are $20-25/line with unlimited calling. All plans include unlimited inbound call minutes.

**What industries does Dialbox serve?**
Dialbox serves 61+ industries including dental, legal, medical, real estate, trades (plumbing, HVAC, electrical), and professional services.

**Is Dialbox compliant with privacy regulations?**
Yes. PIPEDA, CCPA, TCPA, and CASL compliant. We also serve USA customers through https://dialbox.us.

**What integrations does Dialbox support?**
Google Calendar, HubSpot, Calendly, Acuity, Square, Microsoft, and webhooks for custom integrations.

## Technical

- [Sitemap](https://dialbox.ca/sitemap.xml) - Complete XML sitemap
- [Robots](https://dialbox.ca/robots.txt) - Crawler directives
- [Full Documentation](https://dialbox.ca/llms-full.txt) - Detailed AI context