# Dialbox

> Dialbox is one AI receptionist system for Canadian service businesses. It answers calls, qualifies what callers need, books appointments, routes urgent requests, sends texts, and keeps customer follow-up connected.

Last updated: July 10, 2026

AI Answering, Business Phone, Assist, warm Outbound, website intake, and customer history are connected capabilities inside one Dialbox product. Core, Pro, Max, and Managed are plans for the same product.

Dialbox serves Canada and the USA. This file describes https://dialbox.ca, the Canada site; the other regional site is https://dialbox.us for USA. Current plans start at Core $129 CAD/month, Pro $299 CAD/month, Max $699 CAD/month, and Managed $999 CAD/month. Pricing is based on monthly AI-handled calls rather than public per-minute billing. A 7-day trial requires a credit card. Dialbox supports 20+ languages including English, French, and Canadian French voice options modelled on Quebec accents. Outbound is limited to warm, first-party existing-customer follow-up and is not for cold outreach, scraped lists, or third-party collection. Privacy controls include encryption, access controls, deletion controls, no AI training on customer data, and PIPEDA-conscious workflows for Canada. Contact: hello@dialbox.ca.

## Products

- [AI Answering](https://dialbox.ca/virtual-receptionist): Answers inbound calls 24/7, routes calls, books appointments, texts callers, and takes structured messages.
- [Business Phone](https://dialbox.ca/business-phone): Business calling, texting, numbers, extensions, transfers, and app, web, or supported SIP access.
- [Assist](https://dialbox.ca/assist): Helps staff find customer context and perform plan-approved actions by chat or voice.
- [Outbound](https://dialbox.ca/outbound): Warm first-party SMS and AI call follow-up for existing customers.
- [Customer Memory](https://dialbox.ca/virtual-receptionist/customer-memory): Connects calls, transcripts, messages, forms, email, appointments, contacts, and follow-up history.

## Buyer Information

- [Pricing](https://dialbox.ca/pricing): Current plans, included AI-handled calls, locations, add-ons, annual pricing, and plan comparison.
- [Machine-readable pricing](https://dialbox.ca/pricing.md): Plain Markdown pricing and usage definitions for agents.
- [Regional AI phone answering](https://dialbox.ca/ai-phone-answering-canada): Region-specific service, compliance, language, and buying information for Canada.
- [Replace voicemail with AI](https://dialbox.ca/replace-voicemail-with-ai): Explains when an AI receptionist is a better fit than conventional voicemail.
- [Dialbox alternatives](https://dialbox.ca/alternatives): Comparisons with answering-service and virtual-receptionist alternatives.

## Capabilities

- [Appointment booking](https://dialbox.ca/virtual-receptionist/appointment-booking): Native and connected scheduling workflows across voice, SMS, chat, and booking pages.
- [Website chat to SMS](https://dialbox.ca/virtual-receptionist/website-chat-to-sms): Continues consented website conversations by text without losing context.
- [Website forms](https://dialbox.ca/virtual-receptionist/website-forms): Captures leads and advertising attribution for follow-up.
- [Email support](https://dialbox.ca/virtual-receptionist/email-support): Adds forwarded customer email to searchable customer history.
- [Flows](https://dialbox.ca/virtual-receptionist/flows): Visual conversation workflows for calls, SMS, and website chat.
- [Webhooks](https://dialbox.ca/integrates-with/webhooks): Signed customer-event delivery for CRM and workflow integrations.

## Explore

- [Industries](https://dialbox.ca/industries): AI receptionist guidance organized by profession and industry.
- [Coverage](https://dialbox.ca/coverage): Region-appropriate city and service-area pages.
- [Use cases](https://dialbox.ca/use-cases): Buyer scenarios including after-hours answering, lead capture, routing, and appointment scheduling.
- [Personas](https://dialbox.ca/for): Guidance for solo practitioners, owner-operated businesses, and growing teams.
- [Integrations](https://dialbox.ca/integrations): Supported scheduling, CRM, communication, and workflow connections.
- [Blog](https://dialbox.ca/blog): Educational articles about AI reception, business phones, customer communication, and compliance.

## Optional

- [Complete AI context](https://dialbox.ca/llms-full.txt): Detailed product, plan, usage, boundary, and site-taxonomy reference.
- [Open Knowledge Format bundle](https://dialbox.ca/okf/index.md): Structured machine-readable product knowledge and resource links.
- [Sitemap](https://dialbox.ca/sitemap.xml): Complete region-filtered index of public pages.